Buyee

What is Buyee

Buyee is a service that buys products from Japanese and American EC websites on behalf of customers and sends them to all parts of the world. You can buy any products from Japan and the United States! You can buy limited or rare products at a reasonable price! It is OK even if you don't know Japanese or English. The price is the lowest in the purchasing industry, no identity verification is required, and multiple payment methods are supported. It is a safe and secure service guarantee.

Service Process

1. Search for the product you like

1. Yahoo! JAPAN Auction: Enter the "keywords", "Yahoo! JAPAN Auction product URL" or "auction ID" of the product you are looking for in the search field. You can also search for products in categories.

2. eBay: Enter the keyword, product name or eBay product ID of the product you are looking for in the search field. You can also search for products in categories.

2. Shopping

1. Enter the "keywords" and "URLs of products sold in stores" of your desired products in the search field to search. You can also search for products in categories.

3. Place a bid or apply for an agent to purchase

1. Through the Buyee website, you can place bids and win from Yahoo! JAPAN Auction or eBay. In addition, you can also use the pre-bid function on Yahoo! JAPAN Auction.

2. Through the Buyee website, you can apply for purchasing on behalf of others to purchase products sold by various stores.

4. Apply for international delivery after the product arrives at Buyee warehouse.

1. Items won on Yahoo! JAPAN Auction and other purchased items will be shipped to our warehouse in Japan, while items won on eBay will be shipped to our warehouse in the United States.

2. Products purchased from the Korean market cannot use the "Concentrated Packaging Service", "Safety Packaging Service", "Special Packaging Service", "Photography Service" and other optional services.

1. When the package arrives at Buyee warehouse, you will be notified by email. Please go to the member homepage to complete the international delivery procedures.

Cost structure of using Buyee

• Product amount (tax included): Necessary consumption tax will be charged.

• Purchasing agent fee : The fee for winning the bid and purchasing the product, international delivery, and Buyee staff services.

• Yahoo! JAPAN Auction/Mercari/Rakuma: 300 yen/order

• eBay: $8 per order

• Korean market: 3,000KRW/order

• Guarantee method: Delivery compensation and inspection

• Other taxes and fees

Buyee will charge the following taxes if necessary.

• GST (Australia, New Zealand, Singapore)

• Customs clearance fee

• For products with a winning bid price of more than 200,000 yen, a customs clearance fee of 2,800 yen must be paid when shipping by EMS, International Small Parcel (AIR), International Small Parcel (SAL), International Small Parcel (Ship), Small Package (AIR Trackable), and Small Package (SAL Trackable).

• additional services

In addition, the following additional services are provided by our domestic warehouses.

• → Centralized packaging service

• → Safe packaging service

• → Photo service

※In addition to the fees paid to Buyee, customs duties may be incurred when the package passes through customs in the destination country. If customs duties are incurred, customers need to pay them to the local customs by themselves. Please also confirm the local customs clearance precautions .

Which countries does Buyee support shipping to?

Countries Buyee supports delivery to

1. When using Yahoo! JAPAN Auction platform/other shopping site platforms

1. Asia: India, Indonesia, South Korea, Cambodia, Singapore, Sri Lanka, Thailand, Taiwan, China, Japan, Nepal, Pakistan, Bangladesh, Philippines, Bhutan, Brunei, Vietnam, Hong Kong, Macau, Malaysia, Maldives, Myanmar, Mongolia, Laos

2. North/Central America: United States, El Salvador, Canada, Guadeloupe, Costa Rica, Jamaica, Trinidad and Tobago, Panama, Barbados, Puerto Rico, Honduras, Martinique, Mexico

3. Oceania: Australia, Guam, Saipan, New Caledonia, New Zealand, Fiji, PNG

4. Near and Middle East: United Arab Emirates, Israel, Oman, Qatar, Cyprus, Kuwait, Saudi Arabia, Turkey, Bahrain, Jordan

5. Europe: Iceland, Ireland, Azerbaijan, Andorra, United Kingdom, Italy, Ukraine, Estonia, Netherlands, Austria, Greece, Croatia, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Bulgaria, Belarus, Belgium, Portugal, Poland, Macedonia, Malta, Monaco, Latvia, Liechtenstein, Lithuania, Romania, Luxembourg

6. South America/Africa: Argentina, Algeria, Uganda, Uruguay, Ecuador, Egypt, Ghana, Kenya, Colombia, Zimbabwe, Senegal, Tanzania, Tunisia, Chile, Paraguay, French Guiana, Brazil, Venezuela, Peru, Republic of South Africa, Nigeria, Morocco, Mauritius, Reunion

2. When using the eBay platform

1. eBay's corresponding countries/regions: China, Hong Kong, Macau, Thailand, Singapore, Malaysia, Philippines

Buyee supports express delivery services

• EMS (Japan Post International Express): Average time 4 to 8 days1

• AIR (Japan Post General Air Transport) - International Small Parcel: Average time 6 to 12 days1

• AIR (Japan Post General Air Transport) - Small Package/Registered Mail: Average Delivery Time 6 to 12 Days1

• SAL (Japan Post Economy Air) - International Small Parcel: Average delivery time 12 to 26 days1

• SAL (Japan Post Economy Air) - Small Package/Registered Mail: Average time 12 to 26 days1

• Japan Post Ocean Freight: Average shipping time 1 to 3 months1

• FedEx: Average time: 2 to 7 days1

• DHL: Average time 1 to 4 days1

• UPS: Average days 1 to 3 days1

• ECMS (only in Taiwan, South Korea, Singapore, Hong Kong, the United States, Australia, and Malaysia): 5 to 14 days1

• Buyee Air Delivery: 2~7 days1

• Buyee air transport to Taiwan (only on Taiwan): 6 to 12 days1

• Buyee air freight to Hong Kong (store pickup): 6 to 12 days1

• Buyee air freight to Hong Kong (home delivery): 6 to 12 days1

Which countries does Buyee support purchasing products from?

Buyee supports purchasing in these countries

Japan, the United States

Buyee supports shopping platforms

Any e-commerce platform in Japan and the United States

Payment methods supported by Buyee

Credit cards (VISA, mastercard, JCB, UnionPay), Paypal, Alipay, AFTEE Pay Now (Taiwan only), Buyee points

FAQ about using Buyee

Why can't I browse the Buyee page normally and it displays [403 Forbidden]?

If your web page cannot be browsed due to an error,
We recommend that customers try deleting cookies and caches, and confirming whether your network connection is stable.
Or you can change to other browsers to browse Buyee website.

In addition, regarding the reason why the web page displays [403 Forbidden],
Because the system is based on browsing security, if it is confirmed that the account has access conditions that are different from usual, the browsing permissions of the IP location may be restricted.
If the customer's page displays 403 Forbidden,
Please click here to contact Buyee and provide the following information for confirmation.

1. Please indicate whether the device that cannot be browsed normally is a mobile phone or a computer. If it is a mobile phone, please indicate whether the 403 Forbidden error is generated by the App or the mobile web version.
2. Please click here and provide a screenshot of the URL you entered on Buyee.

How much is the agency purchase fee?

The purchasing fee is 300 yen per order . Please refer to the usage fee page for details .

I would like to know the price of international shipping before purchasing an item.

Since Buyee calculates international shipping costs based on the weight and size of the package,
We cannot clearly inform customers of the price of international shipping costs until we can confirm the actual weight and size of the package.

In addition, for reference, customers can use the calculation tool to calculate the approximate cost of international shipping.
Please use this as a reference. →International Shipping Cost Calculator

Customers who wish to purchase large items (wheel rims, bumpers),
Fee prices may differ from the amounts calculated using the above calculation tool.
Please refer to the information in the following link. →Large Package Delivery

※Large packages exceeding the size limit of Japan Post delivery methods,
The shipping cost of the package will be calculated based on the greater of the volumetric weight and the actual weight.
Volumetric weight (kg) = length (cm) × width (cm) × height (cm) ÷ 5000

What should I do when the ordered goods arrive at Buyee warehouse?

Customers can go to [My Homepage] and confirm the package-related information in [Package Information].

If you need to apply for optional services (central packaging, safety packaging), you can also apply here.
If the customer does not need the optional service and wants the package to be sent immediately, he can pay the shipping fee directly.

After the customer pays the international shipping fee, the package will be sent out in principle at the following times, depending on the shipping method:

・Japan Post/FedEx/DHL/UPS/Buyee Air Delivery: The next business day after checkout
・BY air freight Taiwan/Japan: 2-3 working days after checkout
・ECMS: Every Monday, Wednesday, and Friday

If I buy items from different websites, can they be shipped together in one box?

After the goods are sent to Buyee warehouse, you can apply for centralized packaging even if they are purchased from different shopping websites.
Centralized packaging is generally based on the size and weight specified by each country's EMS.

However, if it is difficult to consolidate and ship "specially shaped products" or "large parcels" or the products exceed the shipping size limit, we will not be able to complete the consolidated packaging according to the customer's request. For details, please refer to the explanation page of "Consolidated Packaging Service".
→Please refer to here for information on collective packaging

※Since eBay products will be shipped to US warehouses and shipped internationally from the US,
Therefore, it is not possible to apply for collective packaging with products purchased from Buyee Japan Mall. You can only apply for collective packaging with other eBay products.

How to apply for the centralized packaging service?

Please go to "My Homepage" and " Package Information ", click "Warehouse Storage" and then check the corresponding package to apply for the centralized packaging service.
In addition, only parcels that have arrived at the Buyee warehouse can apply for centralized packaging.
For more detailed information about centralized packaging, please click here .

※If the total amount of the declared amount exceeds 200,000 yen, or the total weight of the package exceeds the EMS delivery limit of the customer's country, the application will not be completed. Please understand.

Summarize

Buyee.jp is a Japanese purchasing agent service website that provides a one-stop service, from purchase to international delivery. The website interface supports multiple languages, including Chinese, English and Japanese, making it easy for users around the world to use. Buyee.jp has cooperated with many Japanese shopping and auction websites, including Yahoo! JAPAN Auction, Yahoo! JAPAN Shopping, Mercari and Rakuten, where users can find a variety of products. In addition, Buyee.jp also provides a variety of payment methods, including PayPal, credit cards and Alipay. Buyee.jp's customer service team also provides multilingual services to meet the needs of global users. In general, Buyee.jp provides a convenient and flexible Japanese purchasing agent service platform for global users.