YoyBuy

What is YoyBuy

YoyBuy was founded in 2008. YOYBUY is the most trusted and highly rated professional online shopping agent in the largest online market. YOYBUY was founded in 2008. YoyBuy's goal is to help buyers buy Chinese products. YOYBUY also provides ShipForMe (forwarding service) to ship products for multinational companies and individuals with fast, cheap and reliable services. In addition to these services, if you are looking for dropshipping services, YOYBUY is also your first choice.

Split shipments through YOYBUY

There are no special requirements to become a member (dropshipping). Anyone can join. Just create an account and indicate the customer's delivery address in the order, and YoyBuy can ship directly to the customer. You can choose products from Taobao, JD.com, 1688 and other Chinese websites. If you can't find the product, YoyBuy will help you contact the factory for mass production.

You sell products in your own online store or other platforms, and YoyBuy ships directly to your customers from wholesale dropshipping warehouses in China. Usually, when you purchase from Chinese manufacturers, you need to hire expensive professional quality inspectors to inspect the goods. YOYBUY will do this for you too, so you don't have to worry about quality issues and just focus on selling.

Why choose Yoybuy?

- Lowest service fees and wholesale factory direct prices

- High-end technical support, one-click ordering.

- No language barriers

- Insurance policy to ensure the safety of your package

- Multiple languages, cheaper shipping and payment options

Wholesale factory direct price

You may ask, why are YoyBuy's prices so low? The reason is simple: YoyBuy sources all products in bulk directly from the factory and offers them to you at the lowest prices. In addition to low prices, YoyBuy helps you break down language and cultural barriers, as well as the high minimum order quantities that entrepreneurs face when trying to source from China. You can also use PayPal and credit cards on YoyBuy's website. YoyBuy offers you factory prices with no additional fees. You can also purchase one product for your first purchase.

As the total value of your order history increases, you can also enjoy 0% service fee and premium VIP service. Please check out YoyBuy's VIP Club to learn about VIP benefits: VIP Club

https://www.yoybuy.com/en/VIPClub.html

90 days of free storage time

As an agent for Taobao shopping, YoyBuy will provide you with up to 90 days of free warehousing service. With this free warehousing service, international shoppers have plenty of time to enjoy their online shopping in China without rushing. You can arrange the shipping time of the package according to your own schedule.

Check product quality for you

YoyBuy has many experienced QC assistants to help you check the products. This is free of charge to ensure the quality of your products. If the product is defective, YoyBuy will ask the factory to replace it in time.

English/Russian customer support

YOYBUY support staff can speak fluent English and can answer your pre-sales and after-sales questions. You just need to open a ticket in YoyBuy's support area or click on the online chat to contact YoyBuy.

Cost Composition of Using YoyBuy

Purchasing service fee

-First payment

1. Product cost:

The price of the product is shown on the product page.

2. Domestic shipping costs:

Buying multiple items from the same seller can save a lot of money on domestic shipping costs. Most domestic couriers charge 10 to 30 RMB per kilogram. The cost varies depending on the courier, the weight of the package, and the distance between the seller and the buyer.

3. Value-added purchase fee:

Any purchasing agent of any level who purchases goods on special websites other than Taobao and 1688 will be charged an additional 10% of the total price of the goods (goods + shipping) as a value-added purchasing fee on top of the company's existing service fee collection system.

- Second payment

1.YOYBUY service fee:

YoyBuy's service fee is 10%* (item fee + domestic shipping fee); YoyBuy's SVIP members will enjoy a preferential service fee of 8%* (item fee + domestic shipping fee), and YoyBuy's "merchants" enjoy 0 yuan service fee. You can use electronic coupons to deduct the service fee.

You will be asked to pay the service fee when you pay for the international shipping of your package. After you determine the weight of your package and select the international shipping method, YOYBUY will automatically calculate your service fee. After paying the shipping fee and service fee, YOYBUY will send your package as soon as possible.

2. International Express Delivery Fees

3. Storage Fees:

All YOYBUY members have 90 days of free storage. If your free storage time has run out and you still haven't shipped, you can choose to purchase additional storage time at a cost of 2CNY/day, up to a maximum of 30 days.

NOTE: If you are unable to ship within 90 days and do not purchase additional storage time, your order status will change to "Abandoned." This means you abandon your items and will no longer receive them.

4. Customs fees:

YoyBuy recommends that YOYBUY customers take the initiative to understand local customs policies before shipment. In countries with high customs clearance rates, no fees are required. However, in countries with low customs clearance rates (such as Argentina), customers may need to pay customs duties.

Note: China customs fee is RMB 8 per package.

5. Basic insurance premium (optional):

Insurance is purchased at 3% of the total price.

Product price + domestic shipping fee + international express fee + service fee + customs fee = total price

Note: For "My warehouse in China", insurance can be purchased at 3% of international express fee + .Service fee + Customs fee.

hint

time:

1) Items arrive at YOYBUY: usually takes 3-5 days.

2) Shipping date: after you submit the courier and pay.

customs:

The logistics service is undertaken by a third-party logistics provider. They are subject to customs policies and there may be logistics risks. You need to consider these risks because you will be responsible for them.

As a service platform, YoyBuy cooperates with many third-party logistics providers to deliver products purchased from YoyBuy to you. YoyBuy does not assume any responsibility for product confiscation, damage, loss or delay due to customs policies or uncontrollable risks of international transportation. However, Yoybuy will remind you of possible risks in advance. YoyBuy will improve logistics insurance services because YoyBuy hopes to help you evaluate possible risks and minimize possible losses.

Serve:

Friendly reminder

1) Virtual items: Due to illegal behavior, YoyBuy does not accept this type of purchase, including gift cards, game tokens, etc.

2) Product Quality: YoyBuy will verify the size, quantity, color and pattern of the products, but is not responsible for the quality.

3) Electronic products: YoyBuy can only verify the appearance and model.

4) The current exchange rate will be adjusted regularly based on the real-time exchange rate. The current exchange rate of Yoybuy is 1USD = 6.63CNY.

5) Fragile items: YoyBuy does not recommend that you buy fragile items. If you insist on buying them, all losses will be borne by you. (For example: porcelain, glass products, 3D printed toys, etc. Including but not limited to the above products)

6) YoyBuy cannot help you purchase from abroad, nor do we recommend that you purchase from abroad because YoyBuy does not have the ability to clear customs.

7) YOYBUY customers do not enjoy Taobao’s discount prices or coupons, but you will enjoy various preferential policies of YOYBUY.

Forwarding service fee

1. Purchasing service fee:

If you choose the forwarding service, Yoybuy will charge you a fixed service fee of $1 when you submit your package.

2. International courier fee

International shipping costs depend on the country you're shipping to, shipping method, product type, package weight, and package size.

3. Storage Fees:

All YOYBUY members have 90 days of free storage. If your free storage time has run out and you still haven't shipped, you can choose to purchase additional storage time at a cost of 2CNY/day, with a maximum storage time of 30 days.

NOTE: If you are unable to ship within 90 days and do not purchase additional storage time, your order status will change to "Abandoned." This means you abandon your items and will no longer receive them.

4. Customs fees:

YoyBuy recommends that YOYBUY customers take the initiative to understand local customs policies before shipment. In countries with high customs clearance rates, no fees are required. However, in countries with low customs clearance rates (such as Argentina), customers may need to pay customs duties.

Note: China customs fee is RMB 8 per package.

5. Basic insurance premium (optional):

Insurance is purchased at 3% of the total price.

International courier fee + service fee + customs fee + photo fee = total price

Which countries does YoyBuy support shipping to?

Countries YoyBuy supports delivery to

YoyBuy supports most common international shipping methods such as DHL, EMS, China Post, UPS and ordinary sea transportation, so YoyBuy supports delivery to most countries

YoyBuy supports express delivery services

The express delivery services supported by YoyBuy can refer to the subsequent freight channels. Here is a list of the costs in different countries.

Can I combine multiple orders for shipping?

Yes! You can combine multiple orders into one shipment.

Are there any restrictions on sending imitation products, restricted products, liquids, creams, food, DVDs, etc.?

Shipping suggestions are based on YoyBuy's big data, so YoyBuy does not bear any responsibility if customs confiscates these items. Due to customs policy, the following items: cigarettes, alcohol, medicines and contraband are not allowed to be sent overseas. According to air transportation requirements, food, liquids, powders, creams and other items need to provide harmless certification. Therefore, YoyBuy recommends that you do not ship these products in bulk. If you only ship a small amount of sensitive items, that is, less than 100 ml and no more than 200 ml of cosmetics in each package, YoyBuy can try to ship them together with other ordinary products (such as clothes, shoes, etc.).

What should I do if the package I submitted exceeds the limit?

Each route has a weight limit. If the items exceed the limit, the system will prompt you to submit the package. You will need to remove some items and submit them in a separate order.

What is volumetric weight?

When the package is large in size but light in weight, it will be charged based on the volumetric weight.

The rules are as follows

DHL/Fedex/ UPS/Aramex/YOYBUY Express/ Preferential Line: Volumetric weight = length*width*height/5000

E-express (any side is longer than 40 cm): Volumetric weight (KG) = (length CM * width CM * height CM) / 6000

YOYBUY Russia Line/YOYBUY Cargo/KCE: Volume weight = length*width*height/7000

The shipping company will charge the heavier weight between the actual weight and the volumetric weight.

This is the commonly accepted rule for calculating cargo weight in the logistics industry.

The volumetric weight calculation for other shipping methods varies from country to country. If your package has any weight issues, please contact YoyBuy in time.

Cost calculator: https://www.yoybuy.com/en/service/tools/costestimation.html

Declared price:

Which countries does YoyBuy support purchasing products from?

YoyBuy supports purchasing countries

YoyBuy is a website dedicated to buyers purchasing Chinese products, so the only country it supports is China.

YoyBuy supports shopping platforms

YoyBuy supports purchases from the following platforms in China:

• JD.com

• Tmall (tmall.com)

• Taobao (Taobao.com)

• Alibaba (1688.com)

• Xiaomi (mi.com)

• Vipshop (vip.com)

• Weidian

Tmall.com - integrates a large number of brands and manufacturers to provide one-stop shopping solutions for merchants and consumers. As a brand mall that sells directly to merchants, Tmall provides 100% authenticity guarantee, shopping points rebate and other high-quality services. Since Tmall has a high threshold for opening a store and a complete after-sales service system, the product prices are slightly higher than the market price and the credit is better. For users who have higher requirements for shopping quality, it is recommended to purchase products from Tmall.

Taobao.com - It is a retail platform for individual sellers, bringing together numerous individuals or agency merchants. As the name suggests, Taobao has endless treasures to be found. The products here are diverse and the selling prices are low. However, the reputation of sellers varies, the authenticity of goods is difficult to distinguish, and the after-sales service is weak. Some sellers may improve their reputation by brushing orders. Therefore, when purchasing products sold by Taobao merchants, you should review them based on whether the store has paid a deposit, the store's reputation level, customer reviews, etc., to avoid unnecessary losses.

JD.COM - In the early days, it was a digital appliance platform, but now it has developed into a comprehensive online shopping mall. The product prices are relatively low. At the same time, adhering to the customer-first concept, the products sold by JD.COM are guaranteed to be 100% genuine, with national warranty, machine-printed invoices, and professional delivery and after-sales services. After JD.COM became a platform, a large number of merchants settled in JD.COM to open stores. The delivery time and after-sales service are slightly slower than those of self-operated stores. It is recommended to give priority to self-operated products.

If you want to purchase from other sites, you can also directly fill in the URL of the purchase requirement into their purchase application form. If the seller does not have a purchase page or has an order with special purchase requirements, you can also give them the seller's contact information, and YoyBuy will contact the seller to make the purchase for you.

Payment methods supported by YoyBuy

• QUR

• Processing Fee: 5.20% + $0.35

• Paypal

• Processing Fee: 3.50% + $0.30

• Credit card (provided by Stripe)

• Processing Fee: 3.50% + $0.30

• credit card

• Processing fee: 3.80% + $0.30

• WireTransfer

• WireTransfer in RMB

• Only supports transfers greater than 10,000 CNY

• Read more

• Mechanism of movement

• Union pay

• Alipay

FAQ about using YoyBuy

What products can't Yoybuy buy for me?

YoyBuy tries its best to ship all items to customers around the world, but YoyBuy cannot handle the shipment of prohibited items: perfume, white powder, chargers, batteries, magnets, knives, medicines, seeds, chemicals, animals, food, electronic cigarettes and their accessories, toxic items beyond YoyBuy's purchasing capacity, and other illegal products. In addition, YoyBuy reserves the right to refuse certain illegal and unreasonable shipping requests.

What are the fees for YoyBuy's forwarding service?

YoyBuy knows that other costs besides shipping are a headache for all customers, so the package forwarding service provided by YoyBuy only charges shipping costs and a $1 service fee when submitting the courier. In most cases, the cost you pay will be lower than the estimated international shipping cost, because YoyBuy will consolidate your packages to minimize the size and weight of the packages, thereby saving you shipping costs.

What are the fees for the buyforme service?

YoyBuy's BuyForMe service helps customers buy their favorite products from China. In addition to the service fee, you will also need to pay for international shipping, customs fees, insurance fees, and storage fees (depending on how long you store the package in the YoyBuy warehouse).

How to estimate the delivery date

Different international shipping methods will have different shipping times. You can find the estimated delivery time in the email notifying you that the package has been shipped, so please pay attention to this email. If you don't know whether you have received this email, please contact YoyBuy's customer service staff and YoyBuy will try to provide you with information about the delivery date.

How to use my address in China

If you need a valid Chinese delivery address (if you have a Chinese delivery address, you can buy completely on your own, or because you want to collect product samples from Chinese companies for your business), you can use "My Chinese Address". YoyBuy will collect all packages sent to "My Chinese Address" and check and list them in your YOYBUY account. At any time, you can submit a shipping request (YoyBuy will combine multiple packages together to save you money) to send packages to your address around the world.

Cancellation refund fee

Within 7 days from the date of receipt of the goods by Yoybuy warehouse.

If you want to cancel your order and return the item to the seller.

YoyBuy can help you contact the seller.

If the seller agrees to return the goods, you will be responsible for the domestic shipping fee of 24CNY per kg and the service fee (10% charge, minimum 10CNY).

After you agree to return the product, YoyBuy will contact the seller and the warehouse to handle it.

Within 5-7 working days, the seller will receive the goods and YoyBuy will refund the payment to your purchasing agent account.

Summarize

YoyBuy is a website dedicated to providing purchase assistance to global buyers who want to buy Chinese products. It can help you buy by providing links to Chinese shopping websites including but not limited to Taobao, JD.com, Vipshop, etc. Even if you do not speak Chinese and do not have RMB, YoyBuy can communicate with Chinese sellers in Chinese and help you communicate, place orders, and carry out cross-border transportation and transportation to your designated location through express delivery in your country. When your goods are transported to the YoyBuy transit warehouse, they will also conduct a quality inspection of the goods for you. After everything is ready, they will provide you with subsequent cross-border transportation, customs declaration, and final express delivery services.