Yourdesicart

What is yourDesiCart

yourDesiCart is a service that helps global users shop from India and deliver globally. It provides a temporary storage address called "yourDesiCart Locker" where users can send their items after shopping in India. Then, yourDesiCart will receive your shopping items, check them, consolidate them into one package to save costs, and deliver them to your doorstep around the world.

Besides, yourDesiCart also provides some additional services like Personal Shopper, Pickup and Tailoring etc.¹² This means, you can choose to shop in India by yourself and send the items to yourDesiCart Locker or use yourDesiCart’s Personal Shopper to shop in India for you.

Overall, yourDesiCart is your Indian shopping friend, giving you the convenience of shopping from India and having the items delivered to your doorstep, no matter where you are¹. The service was founded in 2021 by mother-daughter duo Satya Ayyagari and Dhatri Ayyagari.

Cost of using yourDesiCart

The cost of using yourDesiCart mainly includes the following parts:

1. Shopping charges: You can shop at any store in India and have the items delivered to your DesiCart Locker address.

2. Additional Service Fees: yourDesiCart offers some additional services such as "Personal Shopper", "Pickup" and "Tailoring", etc. If you choose to use these services, you may be required to pay additional fees.

3. International Shipping: yourDesiCart receives your shopping items, checks them, consolidates them into one package to save costs, and delivers them to your doorstep worldwide. The cost depends on the weight and destination of your package.

4. Duties and Taxes: Depending on your country's import regulations, you may need to pay duties and taxes. These charges are usually collected by local customs agencies when the package arrives in your country.

It’s worth noting that yourDesiCart has eliminated the base fee for each international shipment⁷. This means you only need to pay your international shipping costs without having to pay an additional base fee.

Which countries does yourDesiCart support shipping to?

yourDesiCart supports delivery to various countries

yourDesiCart provides worldwide shipping services. According to reports, yourDesiCart has sent nearly 2,000 international orders to a number of countries including Australia, New Zealand, Hong Kong, Malaysia, Ethiopia, UAE, Mauritius, Indonesia, Philippines, Vietnam, and Germany. In addition, yourDesiCart has shipped 67,000 products to 57+ countries around the world in one year.

In total, yourDesiCart can deliver your purchases from India to 220+ countries around the world.

yourDesiCart supports express delivery services

The shipping process of yourDesiCart mainly includes the following steps:

1. Warehouse delivery: It takes 24 to 48 hours from the time your shopping items are delivered to yourDesiCart warehouse.

2. Integration: It takes 24 to 48 hours from the time you request integration.

3. Shipping: It takes 24 to 48 hours from the time you pay for shipping.

In India, yourDesiCart works with couriers such as BlueDart to deliver your packages anywhere in 2-3 days. In addition, yourDesiCart also works with Delhivhery, XPressBees and other low-cost couriers to deliver your packages anywhere in India within 5-7 days.

Then, yourDesiCart will receive, check, consolidate your shopping items into one package to save costs, and deliver them to your doorstep worldwide. You can receive your shopping items at your doorstep within 3-7 days.

The above are the shipping methods of yourDesiCart.

Which countries does yourDesiCart support purchasing products from?

yourDesiCart supports purchasing in

yourDesiCart is mainly designed to help global users shop from India and deliver globally. You can shop at any store in India and have the goods shipped to your yourDesiCart Locker address. So, yourDesiCart mainly supports the purchase of Indian products.

YourDesiCart supports shopping platforms

yourDesiCart is a platform that provides global shopping services. Users can buy goods from any store in India and then have them delivered globally through yourDesiCart. The specific steps are as follows:

1. Register - Get yourDesiCart's Indian locker address to temporarily store your shopping items in India.

2. Shopping - Shop at any store in India and get the items delivered to yourDesiCart's locker address¹². You can also use services like 'Personal Shopper', 'Pickup' and 'Tailoring' to explore endless shopping avenues in India.

3. Relax - yourDesiCart will receive your purchases, check them, consolidate them into one package to save costs, and deliver them to your doorstep worldwide.

4. Receiving - You can receive yourDesiCart at your door within 3-7 days.

So, you can buy items from any online store or local supplier in India and ship them globally through yourDesiCart. Moreover, you can also use additional services of yourDesiCart like personal shopper, package pickup or other concierge services like tailoring. This means you can buy almost any items from India and ship them globally through yourDesiCart.

FAQ about using yourDesiCart

Can yourDesiCart deliver used items?

No, yourDesiCart cannot ship second-hand items. yourDesiCart can only ship new items with proof of payment or purchase receipt. Homemade food is an exception and will be repackaged to meet international standards.

Can yourDesiCart be shipped as a gift/sample?

No, yourDesiCart cannot ship as gifts/samples. yourDesiCart will ship the packages commercially, so customs rules for B2C (Business to Customer) shipping always apply.

What happens if an item is not eligible for international shipping?

If you have ordered some items which unfortunately cannot be exported from India and for some reason you cannot/do not want to return it to the seller, then you have the option to abandon/donate your package at no extra cost or you can return it to an Indian address for a small fee. You can contact yourDesiCart via WhatsApp and inform your instructions.

Does yourDesiCart export food?

yourDesiCart cannot export any food that is perishable (requires refrigeration), has a label in a foreign language, or is restricted for export by the Food and Drug Administration of India. yourDesiCart also recommends that you contact your local customs office to ask if the food can be imported into your country, as food is often restricted. yourDesiCart exports branded, non-perishable food. If the food is shipped from your home and is not branded, a special package handling fee will apply. This compliance review usually takes less than 24 hours, but it may take up to 72 hours for your package to be shipped.

Unbranded food items like homemade pickles, chutneys, sweets, snacks etc. without expiry date, ingredient information, manufacturing labels etc. will be repacked and labeled in airtight covers as per international standards. For hygiene purpose, yourDesiCart wears gloves and maintains a clean environment so that no harm is done to your food items during the repacking process.

What is the tax-free/duty-free amount (minimum value)?

The threshold value is a country-specific value below which no duties or taxes are charged and minimal customs clearance procedures are required. If the total declared value of the goods you import is less than this amount, no duties and taxes will apply (some products may be subject to other types of fees or taxes). The threshold value for customs duties is usually different from the threshold value for taxes.

Does the shipping cost include customs fees, duties or taxes?

The shipping charges shown on the website are inclusive of all taxes within India, such as GST, fuel surcharge, etc. In some cases, homemade food/fragile items/semi-liquids, etc. require special packaging charges to be added and will be added depending on the specific circumstances.

Import laws vary from country to country and you may need to pay import taxes/VAT/customs fees at the time of delivery depending on the laws of the receiving country, which are charged by the carrier delivering your shipment. In some cases, the carrier may also charge brokerage/storage fees in order for your package to clear through local customs. These fees vary and are not paid by yourDesiCart. Please contact your local customs office for more information on customs duties or import fees or VAT or import taxes.

What if I don't want to pay customs duties when I receive my package?

In some cases, if you believe that the customs/duties/import/administrative fees imposed by your country (when you receive the package) are higher than the cost of the product and you wish not to pay the duties, you have the following options

1. Do not accept the package and file a dispute ticket with your local DHL Customer Service indicating that the duties charged are very high. If you wish, you can further dispute the amount of duties charged by showing your purchase receipts for the items in the shipment. It is up to the customs officer to decide whether to grant your request.

2. You can request for the shipment to be sent back to your locker address in India, in which case you will need to pay for the international return shipping charges, Indian import duties, any storage charges at the airport, any administration fees, etc.

3. Discarded or abandoned packages - In this case, the origin country customs/DHL will donate or discard your package.

What if my package is rejected by my country's customs?

yourDesiCart can help check the eligibility of your item before shipping internationally. However, in some unfortunate cases, if the item is not allowed into your home country, then you have 2 options

1. You can request to have the shipment sent back to your DesiCart locker address in India, in which case you will need to pay for the international return shipping charges, Indian import duties, any storage charges at the airport, any administration fees, etc.

2. Discarded or abandoned packages - In this case, the origin country customs/DHL will donate or discard your package free of charge.

In the above cases, if the package is returned due to ineligibility, it is the responsibility of the customer/recipient and yourDesiCart is not responsible for providing a freight/service refund. yourDesiCart will provide you with guidance before shipping the item, but countries often change regulations and it can be difficult to track even at the DHL level, so yourDesiCart strongly recommends that you read what is allowed to ship to your country.

What is the difference between restricted items and prohibited items?

Prohibited goods are goods that cannot be exported. For example: explosives, cash, gold bars, ivory, ammunition, illegal items, etc. Restricted goods are goods that can be accepted with certain documents required for transportation, such as antiques and artworks, stamps, toy guns, cigarettes, perishables, dry ice, biological samples, etc.

Why hasn't my package been picked up yet?

The pickup service is just a convenience service provided by yourDesiCart to its customers. yourDesiCart uses third-party courier services to pick up your parcel within India. yourDesiCart is not responsible for the delivery of your parcel until it reaches the warehouse.

Since yourDesiCart uses a third-party courier service to pick up your parcel, there may be delays in pickup and delays in transit. yourDesiCart has no control over expedited pickup. yourDesiCart can only track your parcel and urge expedited delivery through the third-party courier's customer service.

In no event will yourDesiCart be held responsible for delays caused by third-party courier services.

Does it take time to collect my parcel from anywhere in India?

yourDesiCart utilizes existing third-party courier infrastructure to arrange domestic pickups from anywhere in India. Once you submit your pickup request, yourDesiCart will arrange the pickup within the next 24-60 hours. Sometimes, the actual pickup may take longer than this if the pickup is from a remote village or town. After the pickup, it will take 5-8 days (post-Covid-19) for your parcel to reach yourDesiCart warehouse in Hyderabad.

Why are you shipping my package via Hyderabad?

Once it arrives at the international processing warehouse, yourDesiCart will open the package, inspect the items for safety, check if the items are qualified, share the inspection results with you, and after your approval, yourDesiCart will repack it according to international standards, handle customs documents, send you the final goods invoice, and then ship it internationally after payment. Therefore it needs to be routed through the warehouse.

Summarize

yourDesiCart is a global shopping service platform that focuses on shopping from India and shipping worldwide. Users can buy items from any store in India and ship them worldwide through yourDesiCart. Users first need to register to get the address of yourDesiCart's Indian locker to temporarily store their shopping items in India. Users can then shop from any store in India and have the items shipped to the yourDesiCart locker address. In addition, users can also use services such as 'Personal Shopper', 'Pickup' and 'Tailoring' to explore endless shopping avenues in India. Finally, yourDesiCart receives the user's shopping items, checks them, consolidates them into one package to save costs, and ships them to the user's doorstep worldwide. Within 3-7 days, users can receive yourDesiCart's yourDesiCart at their doorstep. Overall, yourDesiCart provides a convenient way for users around the world to easily shop from India and ship goods worldwide.