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United Kingdom

send2hub

Free UK Mailing Address and Parcel Forwarding Services
send2hub

What is send2hub

Send2Hub is a reliable parcel forwarding service company headquartered in Stockport, UK, and was founded in 2012. They have a professional e-commerce team dedicated to providing parcel storage, consolidation and forwarding services to customers around the world.

Send2Hub not only provides services for individuals, but also for businesses. For example, they can help companies that sell goods to customers in the UK to process returns and provide a return address or warehouse address in the UK. They also provide mail scanning and forwarding services.

Send2Hub's mission is to provide customers with reliable and affordable parcel services. They can deliver parcels of all sizes and weights from the UK to anywhere in the world by air, road and sea. They place great emphasis on timely delivery and always put customer satisfaction first.

Send2hub Transfer Service Introduction

Are you looking for a reliable and efficient UK forwarding agent to grow your business in the UK market? Or do you need a physical delivery address in the UK to manage returns? Send2hub.com can meet all your needs! We are your one-stop warehousing and parcel forwarding service provider based in the UK.

We provide a secure and affordable UK physical delivery address and warehousing services. We understand how cumbersome the international shipping and returns process can be, so we offer a range of services to make these challenges easier for your business. With Send2hub.com you get a UK physical delivery address, secure and affordable warehousing services for your business parcels or customer returns.

Convenient and efficient e-commerce returns processing service, integrating package unpacking (optional) and package forwarding services. Our e-commerce returns processing and package forwarding services are designed to improve efficiency and ensure your package reaches its destination in a timely manner. We also provide optional package and customer return inspection services, including photography, to ensure that the condition of the goods is clear and transparent, giving you peace of mind.

Competitive shipping rates to all destinations worldwide. Send2hub.com understands the importance of saving on shipping costs, so we offer return services that consolidate packages and remove the original packaging. This way, you can save on shipping costs while keeping the product intact.

We offer competitive shipping rates to all destinations around the world, so you can be sure you are getting the best value for your money. Plus, there are no minimum parcel quantities, no set-up fees, no fixed contracts, so you only pay for what you use.

All in all, Send2hub.com is your one-stop shop for all your UK e-commerce needs, including parcel forwarding, returns processing and warehousing services. With our efficient, fast and affordable services, it's easy for your business to grow. Sign up with Send2hub.com now and start experiencing our quality services!

Introduction to send2hub user return processing service

Do you run your own website, Amazon UK, Ebay UK or any other online store in the UK market? Are you looking for a returns address or parcel receiving address in the UK?

Send2hub can help you! We are a UK based warehousing company that can handle both your customer returns and provide package forwarding services.

Send2hub provides the following services:

  • UK return address or parcel receiving address

  • Safe and affordable warehousing services

  • Simple and efficient e-commerce returns processing and package forwarding service

  • Optional package/customer return inspection service (including photo taking)

  • Combine packages/customer returns (no original packaging required) to save on shipping costs

  • Competitive shipping prices to anywhere in the world

Send2hub's service is efficient, fast and affordable for all international businesses doing business in the UK. Sign up now at send2hub.com and enjoy our customer service returns processing service with no minimum order, no set up fees and no fixed contracts, just pay per use.

Send2hub Free UK Address Service Introduction

Send2hub offers a free UK virtual address service that helps you receive and manage your mail easily and conveniently, without the need for a physical address!

What is a virtual address?

A virtual address is an address that can be used to receive and manage mail without your physical presence at the address. Send2hub's virtual address is located in the UK and is assigned a unique address to you. With this virtual address, you can have a UK delivery address even if you are not in the UK.

Features of Send2hub Virtual Address Service:

  • Free virtual address in Stoke on Trent, UK

  • Various virtual address types, including free mailbox addresses, street addresses, and business addresses

  • Can be used with Royal Mail's mail forwarding service

  • With the advanced mail management platform, you can access, read and manage your mail anytime and anywhere, including personal letters and parcels.

  • Send2hub provides a variety of supporting services, such as mail forwarding, international mail and package forwarding, online mail management, e-commerce services, etc.

  • Free storage for physical items for up to 60 days

  • Provide consulting services to help you choose the most suitable solution

Who can use the virtual address service?

  • Individuals resident outside the UK

  • Businesses requiring a UK address

  • Students who frequently change their address

  • E-commerce sellers who need a UK address

Send2hub's virtual address service is convenient and practical, allowing you to easily manage your mail no matter where you are!

Sign up now and experience the convenient email management service!

Please note: This service is only for receiving mail and goods/packages. It cannot be used to open a company, register a business, or receive official documents (such as passports, driver's licenses, credit cards, loans, etc.). Please refer to Send2hub's Terms of Service for more details.

send2hub prices

send2hub different package prices

combo

Personal Account Plan

Business Customer Program

Premium Plan

cost

0€/month

0€/month

20€/month

Registration Fee

free

free

free

Collection fee

free

free

free

Packaging photos

free

free

free

Storage time

Up to 30 days

Up to 45 days

Up to 60 days

Package consolidation

free

free

free

Choose Express

free

free

free

Multi-package delivery

free

free

free

Multiple international addresses

free

free

free

Returns Processing

free

free

free

Priority Processing

-

free

free

Phone Support

-

free

free

Additional membership plan fees

cost

Personal Account Plan

Business Customer Program

Premium Plan

Membership Fees

£0.00

£0.00

£0.00

Expedited processing

£2.00

£2.00

£0.00

Reduce packaging (wrapping)

£5.00

£5.00

£2.00

Packaging reduction (consolidation)

£20.00

£20.00

£10.00

Additional packaging materials

£3.00

£3.00

£0.00

Delete Invoice

£1.00

£1.00

£0.00

Gift Wrapping

£5.00

£5.00

£5.00

International Address

£5.00

£5.00

£0.00

product inspection

From £3.00

From £3.00

From £3.00

Additional product photos

£3.00

£3.00

£3.00

Free storage time

Up to 30 days

Up to 45 days

Up to 60 days

Storage charges after free period - parcel weight up to 30 kg

£5.00 per month, £0.50 per day over 30 kg

£5.00 per month, £0.50 per day over 30 kg

£5.00 per month, £0.50 per day over 30 kg

special requirements

£5.00

£5.00

£5.00

Environmental friendly

£1.00

£1.00

£1.00

Return package to seller - weight not exceeding 30 kg

£10.00

£10.00

£10.00

Return package to seller - weight up to 70 kg

£35.00

£35.00

£35.00

Purchasing Service (Shop&Ship)

7%

7%

7%

Disposal costs

£3.00 + £0.50 per kg

£3.00 + £0.50 per kg

£3.00 + £0.50 per kg

Debit or credit card payment

2.9%

2.9%

2.9%

PayPal Payment

4.2%

4.2%

4.2%

Bank transfer payment

1.9%

1.9%

1.9%

Western Union

1.9%

1.9%

1.9%

Payment refund processing fee

£27.00

£27.00

£27.00

Phone Support

Up to 5 minutes, £3.00

Up to 5 minutes, £3.00

free

Contact us via my message

free

free

free

Send2hub FAQs about registration and account

  • Can I use it immediately after registration?

    • Yes! Once you have registered and received your personalised UK address confirmation email, you can start shopping.

  • Is Send2Hub's address a PO Box address?

    • No. Your address is the actual street address of our warehouse in central England with your unique unit number. All UK carriers can deliver to your Send2Hub address.

  • Can I cancel my Send2Hub account?

    • Yes. You may cancel your account at any time without any obligation by notifying us by email or letter. If you cancel your account, Send2Hub reserves the right to refuse any mail and/or packages intended for delivery to your unit after the cancellation date. Upon cancellation, you will receive a pro-rated refund for any unused portion of your available balance. Refunds will be processed within 5 business days of your account cancellation.

Frequently asked questions about send2hub and receiving and storage

  • When can I receive the package?

    • The warehouse reception accepts parcels from delivery men between 8:00 - 16:00, Monday to Friday. As major couriers only deliver on weekdays, our warehouse reception is closed on Saturdays, Sundays and public bank holidays.

  • What are actual weight and volumetric weight?

    • Actual weight refers to the weight of the package when it is placed on the scale.

    • Volumetric weight is the weight based on the dimensions or volume of your package. Volumetric weight is calculated as: Length (cm) x Width (cm) x Height (cm) / 5000 = Weight (kg) You can use our Volumetric Weight Calculator to check details: https://www.send2hub.com/shipping-calc

  • Will I be charged for actual weight or volumetric weight?

    • Once the package arrives at our warehouse, we check the actual weight and dimensions of the package. We will record these details into our system so that the dimensional weight can be calculated. The dimensional weight is then compared to the actual weight, and the heavier weight will be used to determine the billable weight.

Frequently asked questions about send2hub consolidation and shipping

  • What is package consolidation? How can I save on shipping costs by consolidating?

    • Consolidation means combining your parcels into one suitable parcel/box, or using as few parcels/boxes as possible. If you wish, we at Send2Hub can remove your items from their original packaging and consolidate them into one suitable box. This can save you money on international shipping. Consolidation is free of charge for all customers.

  • Which couriers will Send2Hub use to deliver my parcel?

    • Send2Hub offers the following couriers: DHL, FedEx, ParcelForce, DPD, UPS, Deutsche Post, Royal Mail. You can choose the courier for delivery when you combine your parcels.

FAQs about send2hub claims and item status

  • How do I report lost/damaged items?

    • Please contact our Customer Service Department to initiate the claims process.

  • When will I get compensation for my lost/damaged package?

    • It may take up to 30 working days to process a claim and reimburse you for your lost or damaged package, depending on the courier you choose. In all cases, we will abide by the courier's shipping terms and conditions.

  • Is there still a time limit to submit a claim?

    • For damaged parcels, claims must be submitted at the latest the day after receiving the parcel. For lost parcels, claims are accepted within one month from the date Send2Hub declared the parcel lost, depending on the courier used. For the exact timeline of the couriers used, please check our terms and conditions.

  • What is the maximum amount Send2Hub can compensate me?

    • This amount depends on which courier you choose to deliver your item and the level of insurance you purchase.

send2hub FAQs about personalised UK addresses

  • Can I receive letters and regular mail at my personalised UK address?

    • No, you cannot use your Send2Hub address to forward correspondence under any circumstances.

  • Can I use my personalised UK address to apply for a credit card or legal documents such as a passport, birth certificate or driving licence?

    • No. Your Send2Hub address can only be used to receive shipments (excluding restricted and prohibited items). If any documents of this kind are served to us, we will automatically return them to the sender. Please note that if Send2Hub has any reason to suspect any illegal activity, it will automatically notify the relevant authorities.