Neokyo

What is Neokyo

Neokyo was founded in 2007 with the goal of helping customers who want to purchase goods directly in Japan to buy the goods they want; as long as the goods are sold online in Japan, Neokyo can help you buy it. Neokyo has a large and extensive user community, from gamers, anime fans, beauty shoppers, collectors... and so on. Neokyo's various online platforms and stores can meet the needs of all shoppers! At Neokyo, you don't have to worry about any hidden additional fees! Before placing an order or purchasing, you can estimate your expenses to avoid unexpected expenses.

Neokyo Fees

• Service fee per product: 250 ¥JPY

• International Shipping Costs:

• Up to 2 kg: 500 yen

• Over 2 kg: 500 yen (US$ 3.30) + 150 yen per kg over 2 kg.

• Import and Customs FeesDepending on trade agreements with Japan, the country to which you are shipping may charge import and customs fees. Neokyo recommends that you check directly with the relevant authorities to estimate these fees. This amount is not a payment to Neokyo.

• Payment Policy

Which countries does Neokyo support shipping to?

Countries Neokyo supports delivery to

East Asia and the Pacific: South Korea, Taiwan, China

Asia: Afghanistan, India, Indonesia, Cambodia, North Korea, Singapore, Sri Lanka, Thailand, Nepal, Pakistan, Palau, Bangladesh, East Timor, Philippines, Bhutan, Brunei, Vietnam, Hong Kong, Marshall Islands, Macau, Malaysia, Micronesia, Myanmar, Maldives, Mongolia, Laos

Oceania: Australia, Kiribati, Cook Islands, Samoa, Solomon Islands, Tuvalu, Tonga, Nauru, New Caledonia, New Zealand, Vanuatu, Papua New Guinea, Pitcairn, Fiji, French Polynesia, other Oceania islands

North America: Canada, Saint Pierre and Miquelon, Mexico

Middle East: United Arab Emirates, Yemen, Israel, Iraq, Iran, Oman, Qatar, Kuwait, Saudi Arabia, Jordan, Syria, Turkey, Bahrain, Lebanon

Europe: Iceland, Ireland, Azerbaijan, Albania, Armenia, Andorra, Italy, Vatican City, Ukraine, Uzbekistan, Estonia, Austria, Netherlands, Guernsey, Kazakhstan, North Macedonia, Cyprus, Greece, Kyrgyzstan, Georgia, Croatia, Kosovo, San Marino, Gibraltar, Jersey, Switzerland, Sweden, Spain, Spanish overseas territories (Canary Islands, Jadú, Ceuta, Cefalu, Balearic Islands, Melia), Slovakia, Slovenia, Serbia, Tajikistan, Czech Republic, Denmark, Germany, Turkmenistan, Norway, Hungary, Finland, France, Bulgaria, Belarus, Belgium, Poland, Bosnia and Herzegovina, Northern Islands, Portugal (including the Falkland Islands and Madeira Islands), Malta, Monaco, Moldova, Montenegro, Latvia, Lithuania, Liechtenstein, Romania, Luxembourg, United Kingdom, Russia

Neokyo supports courier services for delivery

DHL, FedEx, UPS, Japan Post

Which countries does Neokyo support purchasing products from?

Countries where Neokyo can be purchased

Japan

Neokyo supports shopping platforms

Any online store in Japan

Neokyo supported payment methods

PayPal

Frequently Asked Questions (FAQ) about using Neokyo

What is the maximum number of items I can store at any given time?

Unfortunately, Neokyo cannot store items larger than 30 kg (approximately 65 lbs) or larger than the shipping limit of Japan Post.

How long can I store my products?

Products can enjoy free storage for up to 45 days. After that, the storage period is calculated on a weekly basis, and the price is calculated according to the size of your product. You can enter this page to view the complete price list

Do I have to pay import taxes or custom fees?

When a package is sent from one country to another, import fees are generally required and collected by the customs agency of the country receiving the package (in this case, Japan). For information on some of the most common customs, visit the following links: United States , Australia , France , Belgium , Canada

The good news for bidders on smaller items is that some countries do not charge import fees for packages below a specified value. Check with your country's customs office for details.

Please note that Neokyo will not reimburse any customs clearance or import fees that may be charged by the customs office of the country receiving your merchandise.

What currency is used for payment?

Purchases are paid in Japanese Yen. If the original payment currency is not Japanese Yen, PayPal will automatically convert your original payment currency to Japanese Yen.

Why is the price I requested different from the original price of the product?

Most of the time, product prices posted on Japanese websites are tax-excluded. If you have any questions, Neokyo can help you confirm the final price of your purchase.

Summarize

Neokyo is a Japanese shopping agent service that provides international shipping services. It helps users around the world shop at Japanese retailers safely and easily. Here are some of Neokyo's main features:

• Product Selection: Neokyo offers a wide range of products that are not usually available. Including anime goods, K-pop, fashion, J-music, groceries, games, cameras, watches, books, traditional games, tea, etc.

• Storage Service: If you plan to order items from multiple stores, Neokyo can store your items securely for up to 45 days.

• International Shipping: Once you've completed your shopping, you can combine all of your items into one package and save significantly on international shipping costs.

• Commission: Neokyo's commission is only 250 yen per item (including packaging fees).

In general, Neokyo is a convenient Japanese purchasing service platform, without having to deal with any Japanese import procedures and without any obstacles