bonvu

What is Bonvu

Founded in 2007, BONVU is headquartered in Austin, Texas, USA, with subsidiaries and affiliates in Europe and Asia. The company is committed to providing consumers and businesses with fast, reliable and low-cost international shipping and package forwarding services.

BONVU is environmentally conscious and helps save important resources by repackaging and consolidating packages. They use and reuse environmentally friendly packaging materials whenever possible. In addition, the company is socially responsible and donates 5% of its profits to international charities.

BONVU provides international package consolidation and forwarding services, with its headquarters in Buda, Texas, USA. Through this service, users from all over the world can easily shop in the United States. BONVU will collect, unpack, and repackage the goods purchased by users from different stores in the United States, and then forward them to users.

BONVU provides services beyond just package forwarding, including:

• Product inspection and testing

• Commodity warehousing

• Goods transportation insurance

• Customs formalities in the destination country

• Pay for goods on behalf of users (additional fee required)

• Foreign currency transaction services, etc.

How to use BONVU?

1. Purchase the item normally on a US site such as eBay.

2. Use the US warehouse address provided by BONVU as the delivery address.

3. Log in to the BONVU official website and add the package information in "My Account".

4. Select the service you need.

5. When you are ready to ship your consolidated package, log in to the website again and select the items you wish to forward.

Cost of using BONVU

BONVU Service Fee

• A single shipment is one box of goods sent from the shipper to BONVU. If the shipper's shipment/order exceeds one box, a $4 service fee will be charged for each additional box. Shipments that require additional labor for repackaging, inspection, handling (e.g. oversized shipments) or additional shipping supplies (e.g. pallets, custom boxes...) may be subject to additional service fees.

Notice:

• There are no sign-up fees or monthly account fees.

BonVU Shipping Fees

Below are some examples of international shipping rates from the United States to Germany for reference only. You can use Bonvu's shipping calculator to calculate your shipping costs: https://www.bonvu.com/shipping-calculator

BONVU FAQ

What are the savings you can get by using BONVU?

The amount you can save by using BONVU depends on how many packages you consolidate and the shipping method you choose. You may not save on shipping costs for a single package, but the more packages you consolidate, the more you save. BONVU works with major couriers (DHL, UPS, FedEx) and can offer international shipping services at discounts of up to 60%.

The seller does not offer overseas shipping services, can I still use BONVU?

Of course you can. Many US e-commerce companies only ship to the US, and BONVU allows you to purchase these products smoothly. If the seller only accepts US payment methods (credit cards, checks, etc.), BONVU can also purchase and pay for the goods on your behalf (please refer to BONVU International Shopping Service for details).

Can BONVU help me pay for my purchase?

Many US sellers do not accept overseas credit cards. Common payment methods are PayPal or direct bank transfer (but not commonly used). BONVU can assist you in paying for your purchases (please refer to BONVU International Shopping Service for details).

Are all shipments from BONVU.COM trackable?

Whether shipments to BONVU.COM are trackable depends on the shipping service the seller uses. This is between the seller and you. If the seller ships via Fedex, UPS, or DHL, the package will be fully trackable. However, if the seller ships via USPS (Postal Service), tracking may or may not be included.

How do I specify BONVU.COM's mailing address to the seller?

The shipping address fields are slightly different for each seller. It is important that all address information is filled out correctly. In the Name section, please include "BONVU.COM" and your name. Our street address is 236 Trademark St. Please find the full BONVU.COM warehouse address in the Services section.

CAN I HAVE MY US MAIL SHIPPED TO ME THROUGH BONVU.COM?

BONVU.COM is not a mail forwarding service. BONVU.COM's purpose is to forward and consolidate packages before overseas delivery.

Which couriers and shipping companies does BONVU use to send my items? How long does it take?

BONVU.COM offers you the choice of choosing the courier you wish to use. You will receive rate quotes from USPS (Postal Service), FEDEX, UPS, and DHL. The choice is yours. All will include insurance coverage for your items (provided through the carrier and subject to the carrier's terms). FEDEX, UPS, and DHL include full tracking. USPS has limited tracking only. Shipping times are between 2 and 10 business days. USPS Priority Mail is 6-10 business days; USPS Express, FEDEX Economy, and UPS Express are 4-6 business days; FEDEX Priority, UPS Economy, and DHL Worldwide Express are 2-4 business days.

What items can be shipped internationally with BONVU?

This also depends on the destination country. Carriers restrict what they will and will not ship. More information at http://pe.usps.com/text/imm/immctry.htm http://www.fedex.com/ http://www.ups.com/ or http://www.dhl.com/. Usually anything flammable or combustible, pressurized containers, hazardous materials, weapons, etc. are not allowed.

Do I need to request a special invoice from the seller, or will BONVU.COM issue the necessary invoice?

In order to ship goods to a foreign country, the goods must meet the official requirements of the exporting country (export declaration) and the importing country (invoice, etc.). BONVU.COM creates the necessary documents based on the goods themselves and the information you provide.

Do BONVU.COM's shipping costs also include all duties and taxes?

BONVU.COM only provides information on door-to-door shipping and insurance costs for your items provided by shipping services (USPS, FEDEX, UPS, DHL). Customs duties and import taxes are not included in our prices but can be checked at your local customs office. In Europe, import taxes are usually similar to VAT. Most items have little or no customs duty.

How should I describe my item for customs documents?

When you enter the details of a "new shipment" to us, you will describe your items. To avoid problems at the customs office, your item description should be specific, clear, and give the number of items in the package. For example, if it is 2 used mobile phones purchased on eBay.com, you could describe it as "2 used and untested Nokia mobile phones, model: 57831 and 87694."

What is the customs value of my item?

When you prepare to ship your package overseas, you will enter the value of each item in your account. The value is usually the amount you purchased the item for, including any taxes and shipping costs. The value you declare for each item will appear on the customs invoice. This declared value should be reasonable for the item description to avoid any doubts or delays at the customs office.

When do I pay import taxes and duties?

These taxes and fees are collected when your shipment arrives at the destination country. They are paid by you, as the importer/buyer of the items.

How are import taxes and duties calculated?

Import taxes are based on the value of the items you declare on the customs invoice we provide with your shipment. It is a percentage of the value of the items plus the shipping costs. In most European countries this import tax is similar to VAT. Duties are based on the value of the items. Many items are exempt from customs duties. Please contact your local customs office for specifics.