usabox

What is USAbox

Do you have shipping problems when purchasing items from the United States? When shopping through a catalog or online, do you worry about whether you will actually receive your items? Does the retailer that sells the items you want not offer overseas shipping? Do you want to have an address in the United States, but don't want to pay high monthly fees when you only use it occasionally? Does your current POBOX not allow you to receive couriers such as FedEx and UPS? Do you wish you could review your purchases or communications online before they are shipped so you can decide which ones you want? Do you want to be able to combine several orders from different stores into one international shipment?

Your solution is USABOX.COM®. USABOX will provide you with your own mailing address in the United States. Even if you do not live in the United States, you can receive your mail with USAbox. From letters to very large packages, USAbox can forward it to you, no matter where you are in the world.

When you sign up for USAbox.com® mail forwarding service, USAbox instantly provides you with a physical address and corresponding virtual mailbox in Miami. Everything received at your physical address is instantly reflected in your virtual mailbox, and you can view this information at any time by logging into your account online.

At USABOX, USAbox has developed a new technology to help USAbox customers better identify incoming mail online. USAbox calls it "Mail Picture ID" (MPID). With this feature, you will be able to see a picture of your incoming mail, which will help you determine whether you want to accept it or if you would prefer to reject it. (Discard/Reject is only available on paid plans)

Discarded mail will be destroyed on-site by a third-party company to protect you from identity theft. Discarded magazines will be recycled to help USAbox's environment.

If you need any mail item for instant online delivery, USAbox can open it, scan it, and ship it to you within 4 business hours for $9.99.

With this information, you can decide and instruct USAbox which items are important and should be sent to you, and which can be considered "junk mail" and should be discarded. USAbox will process your online instructions immediately, and you can then track the status of your shipment online until you receive it.

At USABOX, you only pay for the service you use. If you don't receive a lot of correspondence on a regular basis, you don't have to pay a fixed monthly fee. USAbox offers several pricing plans, one of which is sure to meet your needs, whether you receive a lot of goods regularly or just the occasional letter.

USABOX solves the "spam" problem for you: you don't need to pay for unwanted communications.

If you plan to receive a lot of correspondence, USAbox offers a variety of options: Reasonable monthly fees include monthly, biweekly, weekly or daily mail delivery at your request.

You can start testing USAbox's service by signing up for their "Fast Track" program. It's super easy: in just a few minutes, you can be signed up! You'll instantly get:

• A physical address in the United States and a corresponding virtual mailbox.

• Online drop-off option (discard unwanted items)

• Protect your privacy: When you subscribe to USAbox, you choose a user ID and password. They are the keys to your USAbox, so you can view its contents online and give USAbox your instructions.

• Freight delivery to your door or office at very competitive prices.

• The option to store your communications and goods in Miami until your next visit

• Setup Fee$0.00

• $0.00 monthly fee (in the Fast Track plan)

USAbox different package costs

Remark

• The Fast Track plan and the Platinum plan are similar in terms of features and pricing.

• The Fast Track plan is cheaper than the Platinum plan, but the Platinum plan offers more storage space, deeper shipping discounts, and an unlimited number of authorized users.

• Both offer drop-off, insurance, auto-forwarding, and local pickup services.

Here are some more detailed translations:

• Setup Fee : This is a one-time fee you pay when you sign up for the Service.

• Monthly Fee : This is the fee you need to pay every month.

• Storage : refers to the time you can store packages or letters at the USAbox warehouse.

• Shipping discount : refers to the shipping discount provided by USAbox.

• Authorized User : refers to a person who can access your USAbox account.

• First Class Mail (USPS Mail) : refers to mail sent by the United States Postal Service (USPS).

• Content Description (optional) : This is a description of the contents you can choose to provide for your package or letter.

• Discard : This means you can choose to discard unwanted packages or letters.

• Insurance : refers to the insurance provided by USAbox for your package or letter.

• Automatic forwarding : USAbox can automatically forward your package or letter to the address you specify.

• Local Pickup : means you can choose to pick up your shipment locally in Miami.

USABox Purchasing Service

USAbox.com offers a purchasing agent service that can help you find any product in the United States, even if you can't find the product you want on your own or want to get a better price. They have a professional purchasing agent team that can find the products you need for you at a very competitive price. The handling fee for the purchasing agent service is $10 or 10% of the total order amount (including domestic shipping and any taxes in the United States), whichever is higher.

Which countries can USABox ship to?

USABox can ship to most countries in the world. You can use the USAbox shipping calculator to check the cost of shipping to your specific country: https://www.usabox.com/shipping-rates/

USABOX FAQ

Can I send you bulk mail to forward to my clients?

A: USAbox's service is limited to forwarding mail to customers and does not include forwarding mail from customers.

How do I change my USAbox account information?

A: Please log in to your account and click "User Options" to make the required changes. If you encounter a field that cannot be changed, please contact USAbox through the contact form.

Does your company have an office in my country? How can I contact USAbox directly?

A: USAbox's office is located in Miami and the phone number is +1 (305) 406 1696. To send questions or comments, please visit the Contact USAbox page. USAbox's office is located near the Miami International Airport.

My friend will be going to Miami soon, can he pick up the package for me?

A: To authorize a third party to pick up your mail or merchandise, be sure to email USAbox in advance. Upon arrival, your authorized person must bring your written authorization (with signature) and a copy of the ID you used to open your USAbox account. Please let USAbox know if your authorized person will be charged for the corresponding fees or if the credit card on file should be charged.

The pickup fee is $15.00 for the first 1 lb., plus $0.95 for each additional lb. If your monthly plan includes shipping, you can replace shipping with an office pickup of the same quantity.

Do you offer insurance?

A: Please note that if your shipment is totally lost or damaged, the courier will only cover up to $100.00 when insurance is not purchased. You can purchase additional insurance for more protection at a cost of (Declared Value + 2% of Declared Value)

Can I create a commercial invoice for my shipment?

A: Yes, USAbox can make a commercial invoice for your shipment free of charge. You can use the retail price or wholesale price (fair market value), which is about half of the retail price. Please note that if you purchase insurance, it will only cover the declared value.

I want to purchase something from a merchant that does not accept international credit cards. Can you use your credit card to make the purchase for me?

A: Yes, USAbox can purchase items for you using a USAbox credit card. The fee for this service is $10.00 or 10% of the order total, whichever is greater, and includes domestic shipping and any taxes, if any.

Is USAbox an environmentally friendly company? How do you handle the mail and magazines that customers ask you to discard online?

A: Mail that customers request to be discarded will be shredded on-site by a third-party company. Magazines, catalogs, and any other type of paper and cardboard will be sent to a recycling company.

Q: Can you scan my letter and email it to me?

A: If you need any mail item delivered immediately online, USAbox can open, scan, and email it to you within 4 business hours for $9.99 per letter.

Q: Can I switch between different USAbox service plans?

A: You can switch service plans at any time. However, to downgrade to the free plan, your mailbox must be empty.

Q: Can USAbox ship dangerous goods?

A: To comply with air cargo regulations, USAbox cannot ship hazardous materials. The Department of Transportation (DOT) restricts certain items from being shipped by air that could cause a fire or other hazard on board. These items include aerosols or products containing flammable chemicals, such as alcohol that could explode in flight, nail polish or nail polish remover, products in pressurized spray cans, or medications, such as hair spray, shaving cream, and inhalers. Products containing flammable, volatile, or corrosive chemicals, such as fragrances and perfumes. Some commonly used items are restricted or considered hazardous materials according to United States Postal Service (USPS) regulations.

Q: Why was my light package charged a heavier weight fee?

When the volume of a package is large relative to its weight, that is, when the product of the length, width and height of the package divided by 139 is greater than the actual weight of the package, the resulting value will be used as the billing weight.

You can refer to the following links for more information about volumetric weight:

• DHL: View details: http://www.dhl-usa.com/en/tools/volumetric_weight_express.html

• FedEx: View details: https://pages.message.fedex.com/weight_calculator/

• UPS: View details:http://www.ups.com/content/us/en/resources/ship/packaging/dim_weight.html

Q: Will you consolidate and/or repack my items for me? How much will the repacking cost?

A: If possible, USAbox will repackage the item at your request. This often saves on shipping costs.

USAbox offers two repackaging options:

Option 1) A repacking fee of $5.00 per box will be charged. This fee is charged before any repacking is attempted and is non-refundable. If repacking is not possible, you will still be charged $5.00 per box. You may choose to repack and consolidate multiple boxes. The fee will also be $5.00 per box.

Option 2) You can select the repackaging option at the time of shipment. USAbox will then open all boxes for that shipment and attempt to repack all items more efficiently. There is no upfront fee for this service. If repackaging is possible, USAbox will share the benefit of the repackaging with the customer. This means that if USAbox is able to reduce the weight by the equivalent of $100.00, USAbox will reduce your shipping cost to $50.00. Depending on the circumstances, USAbox may be able to reduce your costs further. If repackaging is not possible, you will not be charged anything and your shipping cost will not change.

Q: Does the shipping rate quoted by USAbox include all shipping costs? What about customs duties, tariffs or taxes?

A: USAbox's rates include all door-to-door shipping costs. However, any costs associated with customs duties, taxes, or import fees are not included and may vary by country and over time. Your local customs office can provide you with detailed information on this topic. USAbox does not have this information.

Q: When I forward mail (even if it's just one letter), will I be charged a one-pound shipping fee?

A: USAbox uses the most reliable couriers to forward customers' letters and goods, so the minimum shipping costs may seem high when you are sending only one letter. However, USAbox offers you the possibility to accumulate items in your box until you want to ship them together, so you can optimize costs. If you receive items frequently, it also makes sense to choose the monthly fee plan, because the fees will be lower for each shipment and you will save costs over time.

Q: How long can I keep emails in my mailbox?

A: On the Express plan, you can save messages for up to 7 days. All other monthly plans save messages for up to 6 months.

Q: How soon will you send me the contents of my box?

A: USAbox will ship your correspondence and/or merchandise upon request. Requesting a shipment is simple: just log into your account, mark the items you want shipped, and click "Ship Items." Your instructions will be processed immediately and you will receive a confirmation email.

Q: How do you ship my letters or merchandise? Do you use the local postal service in my country? How long does shipping usually take?

A: USAbox will deliver to your door via DHL, FedEx and UPS. They are very fast and reliable. Shipping time can vary from 24 hours to up to 5 days for remote areas.

Will you pick up FedEx, UPS or DHL shipments for me?

Yes. Your USAbox is not a mailbox, so USAbox can receive express packages. For express delivery service, you can provide your current phone number or apply for a local phone number for USAbox.

I travel a lot and often stay in different hotels around the world. Can you help me send and receive mail?

USAbox has many customers like you who travel frequently, and USAbox will forward their letters and merchandise to different addresses depending on where they are located. You just tell USAbox where you want your items sent each time you request a shipment.

What ID documents can I provide for my USPS Form 1583?

Two types of identification are required. One of them must include a photo of the recipient. Acceptable IDs include: a valid driver's license or state non-driver's license identification card; armed forces, government, university, or recognized company identification card; passport or alien registration card or certificate of naturalization; current lease agreement, mortgage, or deed of trust; voter or vehicle registration card; or home or vehicle insurance policy Social Security cards, credit cards, and birth certificates are not acceptable forms of identification.

I previously sent a notarized USPS Form 1583 and ID, but my mailbox still says inactive.

USAbox standard operating procedure is to activate your mailbox as soon as we receive your documents, which you can check by logging into your account. If you did not notarize your forms correctly or your ID is missing, your mailbox will not be activated. However, if you are certain that you have sent your documents in order, it may take longer for your documents to travel through the international postal system. If you still think it is definitely taking too long, write to USAbox to make sure that USAbox did not make a mistake.

I don't have a business, what should I write on the USPS Form 1583?

You do not need to own a business to subscribe to the USAbox service. Simply leave the fields blank. Your account will be opened in your name.

How many USPS Form 1583s does a household need to complete?

A husband and wife can fill out and sign one Form 1583 together. Each spouse needs to provide two valid identification documents. Please fill in the corresponding boxes for the different information for each spouse.

Guardians are required to list the name and age of the minor whose delivery address receives mail in box 12 of USPS Form 1583.

Where can I find USPS Form 1583?

You can find USPS Form 1583 on the USAbox website in the "Requirements" section. Click on "USPS Form 1583" and print the document. Adobe Acrobat Reader is required to open this document. If you don't have it, you can download it from the same page.

How do I pay for my USAbox?

An international credit card with the American Express, Visa or MasterCard logo is required to open an account.

Alternatively, you can add funds via check or wire transfer once your account is activated. The minimum deposit is $350 and will be applied toward your future shipping costs.

If you choose to wire, please note that USAbox will deduct a $30 handling fee from each wire.

Please note that customers who pay by credit card do not need to make a deposit. This is only for customers who prefer to prepay for their service via personal check, business check or wire transfer.

For the safety of our customers and suppliers, USAbox does not accept anonymous payment methods.

I'm looking for a service that only forwards a small number of standard-sized letters. What are your rates?

USAbox's "Only-Mail" service is for you! For only $44.00 per month, you can receive up to 4 pounds of mail per month.

*This service may not be available in all countries.

How much does it cost if I only receive one letter per month?

You can refer to the USAbox rates. If you only ask USAbox to forward one letter, it will be charged at one pound. This is the lowest rate for the couriers used by USAbox, and they are fast and reliable. Of course, USAbox gives you the option to wait for the letters to accumulate in your mailbox in order to optimize your shipping costs.

Can companies use a mailbox forwarding service? Do they need to complete Form 1583?

Companies can of course register an address here at USAbox. In this case, a USPS form needs to be signed by a company representative. The form needs to be notarized and accompanied by two copies of the representative's ID.

Can two people share a mailbox?

Two people can share a mailbox. Both parties must submit a notarized copy of USPS Form 1583 and copies of two IDs. For more details on this legal requirement, see the "Requirements" section on the USAbox website.

In which cities in the United States do you provide mailbox service?

USAbox provides mailbox services in Miami, Florida.

What will my USAbox address look like?

The address format used is as follows:

Your Name8345 NW 66TH ST #[Your PMB] MIAMI FL 33166

I am looking for a US address that can be forwarded to an address in my home country? Do you offer this service? What are the rates for forwarding mail?

USAbox can of course forward your mail to your foreign address. USAbox rates depend on the destination country and the number of letters you wish to receive and the frequency of forwarding. You can find detailed rates on the USAbox website in the "Rates" section.