AMFORWARD

What is amforward

AmForward.com has been providing shipping and forwarding services to thousands of satisfied customers since January 2012. We specialize in international and domestic package and mail forwarding services for consumers and businesses around the world who require a U.S. shipping address.

AmForward.com's warehouse is located in Oregon, a state with no sales tax, near Portland. The choice of Oregon, a state with no sales tax, is not accidental. The company operates in Oregon to bring an Oregon address to online shoppers around the world, allowing them to enjoy the full sales tax-free shopping benefits.

The services provided by AmForward.com are centered around the following concepts:

The company offers free or subscription packages to international online shoppers and US citizens in states with no sales tax on their personal US addresses.

Users can use this U.S. address as a delivery address to shop at U.S. online stores and auction sites, or use it as a mailbox to receive letters or magazines sent from within the United States.

Based on customer instructions, AmForward.com will re-route individual packages, or consolidate multiple small packages into one to save on shipping costs, and then forward the package to the customer's designated address almost anywhere in the world.

Customers choose AmForward.com services for a variety of reasons:

AmForward.com is the perfect solution for U.S. online retailers and auction sites that are unable to ship overseas, or for international buyers who want to save on shipping costs by consolidating multiple domestic U.S. packages into one international package.

For expats living abroad and U.S. citizens traveling around the U.S. and around the world, AmForward.com helps them receive packages ordered from U.S. online stores as well as personal mail.

AmForward.com’s warehouses are equipped with state-of-the-art technology to ensure that customers’ packages and mail are processed quickly, efficiently, and accurately.

AmForward.com and its employees are committed to maintaining and improving the quality of our services to meet our customers' expectations and to continue to provide our customers with the best combination of features, low prices, ease of use, excellent customer support and great value.

Some reasons to choose AmForward

Many online shoppers around the world are aware of the huge savings they can get by shopping at U.S. online stores. Typically, prices on U.S. shopping sites are much cheaper due to the sheer size of the U.S. consumer market, fierce competition among retailers, and a lower dollar exchange rate. In addition, many products sold in the U.S. are simply not available in other countries.

However, many US shopping sites and auction sellers do not offer international shipping due to the following reasons:

• Compared to domestic shipping, international shipping comes with additional complexities, such as customs declarations, invoicing, different import and export restrictions, and a greater risk of goods being lost or damaged during transit. Therefore, for many shopping sites, offering international shipping is not cost-effective.

• Shipping goods internationally increases the risk of fraud. For this reason, many discount shopping sites that make a living on thin margins focus on the lower-risk domestic market and avoid the fraud risk of international purchases. This is especially true for sites that sell electronics, computers, optical equipment, and any high-value items that are targeted by online fraud criminals.

• Licensing and regional distribution agreements between manufacturers and sellers limit the geographic areas to which sellers can ship branded products. Manufacturers of certain brands tightly control their distribution channels and limit the sale of their goods or control pricing within a specific geographic area. This is common with products such as branded apparel and footwear. These restrictive distribution practices often result in less competition, fewer consumer choices, and higher prices in markets outside the United States.

Even U.S. online shopping sites that offer international shipping often only offer one international shipping option, with high shipping fees and prices artificially increased to offset the costs of labor-intensive international shipping.

Additionally, many shopping sites attract customers by offering free shipping on purchases of a certain total, and they often run special free shipping offers for any purchase price. However, these free shipping offers are almost always limited to the most economical domestic shipping methods. Therefore, international buyers who dropship goods cannot take advantage of this offer.

All issues encountered by international buyers when shopping on US shopping websites can be resolved through the US address mailbox provided by AmForward.com.

AmForward.com excels at handling high-volume international shipping. Our processing and shipping processes are highly optimized for domestic and international destinations around the world. Rather than limiting ourselves and our customers to one or two shipping methods, we offer our customers multiple options from multiple carriers, allowing them to choose the right shipping speed, security, and cost for each shipment. For example, instead of forcing you to ship a $30 express delivery on a $10 item that weighs only 0.25 pounds, we can simply send a low-cost $5 package through the United States Postal Service (USPS) mail. On the other hand, if you need it delivered quickly and securely, we always offer multiple express delivery options and the ability to choose the carrier that works best for you.

Consolidate Your Shipments

What if you plan to shop at multiple shopping sites in the United States? If all of those sites offer international shipping, you can have your purchases shipped directly to your home. However, you will need to pay high international shipping costs for each individual purchase because it costs much more to ship multiple small packages than a single large package. Look at any shipping company's shipping rate table and you will most likely find that shipping a 2-pound package is not just twice as expensive as shipping a 1-pound package, but much cheaper.

Here are some examples using real numbers:

It costs $50.50 to ship a 1-pound package from the United States to Hong Kong using the U.S. Postal Service Priority Mail Express International.

So shipping 4 separate 1 pound packages would cost 4 x $50.50 = $202.00.

On the other hand, shipping a 4-pound package using the same shipping method would only cost $64.75.

The shipping cost of a single combined 4-pound package saves $137.25 over shipping 4 individual 1-pound packages, a 68% savings over the uncombined multiple shipments.

The inefficiencies (and potential savings) in shipping don’t stop there: Many retailers ship goods in unnecessarily oversized shipping boxes, which increases the size and weight of the goods, and therefore the shipping costs. This may not be a significant factor for domestic shipments, but it can certainly have a significant impact on the costs of international shipments.

AmForward.com's services are exactly what you need. Not only can we redirect your package or mail, we can also consolidate multiple small packages and mail into a single, larger package, eliminating the inefficiency of small packages and saving you a ton of money.

AmForward Services and Fees

AmForward.com offers US forwarding services that forward your packages and mail from the US to anywhere in the world using the United States Postal Service (USPS), DHL, FedEx or UPS.

Customers can choose shipping options such as U.S. Postal Service Priority Express (EMS), Priority Mail or First Class Mail, as well as express or ground shipping options from DHL Global Express, FedEx or UPS to have their packages and mail redelivered.

There are no hidden fees at AmForward.com. All basic service charges required to receive, consolidate or reship your packages are clearly listed. Additional optional services are available upon request. The shipping charges paid to the shipping carrier and the charges we collect for forwarding services are listed separately. Any volume discounts AmForward.com receives from the shipping carrier will also be passed on to the customer, regardless of which service plan you choose. Detailed information on shipping rates can be viewed using their shipping rate calculator: https://www.amforward.com/shipping-rate-calculator

Specific service fees for different packages

AmForward forwarding and repackaging services

Free consolidation/repackaging services

• The free consolidation/repacking service provided by AmForward.com is limited to 1 minute of repacking time per package and only applies to packages shipped through AmForward.com.

• The free consolidation time is usually sufficient for most packages that only require the removal of the original shipping packaging or simple non-sealed product packaging (such as a shoe box) and then repackaging the items into an appropriately sized shipping box.

Situations beyond the scope of free consolidation/repackaging services

• Any requests that require longer than the free consolidation time, such as removing sealed product packaging, price tags on individual products, plastic bags from clothing, or packing a large number of items tightly in a shipping box to maximize container space, or requiring custom shipping box construction and packaging, will be considered optional "Additional Handling Services" and will be charged in addition to the regular fees.

Not applicable for free consolidation/repackaging services

• Packages picked up from AmForward.com warehouses, including packages shipped using customer-provided shipping labels, are not eligible for free consolidation/repackaging services.

• Any additional handling of such packages, such as removal or covering of the original shipping label, repackaging, or reinforcing tape, will be considered "Additional Handling Services" and will be charged in addition to the regular handling fees.

Processing Fees

• The handling fees listed above are for most consumer packages that pass through our warehouse.

• These fees apply to packages subject to the following restrictions:

• The total declared value for international transportation shall not exceed US$2,499; the total declared value for domestic transportation shall not exceed US$10,000.

Non-consolidated shipping restrictions (simple re-delivery)

• Packages of any size may be re-shipped in their original packaging as long as they do not exceed the carrier's restrictions (a cart or trolley may be used instead of special handling equipment) and do not require repackaging.

Consolidation of shipping restrictions

• New Packaging: For packages shipped through AmForward.com (not applicable to packages picked up at a warehouse or shipped with a customer-provided shipping label), AmForward.com will provide a corrugated cardboard shipping box up to 35 x 17 x 17 inches (89 x 43 x 43 cm) at no charge. If needed, we will provide recycled packaging at no charge; new shipping boxes are available at retail price.

• Existing Packages: AmForward.com can place additional items into one of the consolidated packages, regardless of size, that require repacking into a new box, as long as the package does not exceed the carrier's limits and can be moved using a cart or trolley rather than special handling equipment.

Weight Limit

• Package weight may not exceed 44 lbs (20 kg). Packages weighing more than 44 lbs (20 kg) will be charged an additional $12.30 handling fee; packages weighing more than 66 lbs (30 kg) will be charged an additional $24.60 handling fee; the maximum package weight accepted by AmForward.com is 88 lbs (40 kg).

Exceeding the limit

• Any packages that exceed these limits (e.g., the customer needs to repack into a new box larger than 35 x 17 x 17 inches) will be considered optional "Additional Handling Services." If the customer requests such handling, the cost of all custom packaging materials and any additional consolidation/repackaging time will be added to the regular handling charges.

common problem

What are the benefits of wanting a US shipping address?

International buyers often use a U.S. shipping address when shopping at U.S. online stores and auction sites because these sites may not ship to international addresses, or they save on international shipping costs by consolidating multiple small U.S. domestic packages into a single international package.

Expats living abroad and U.S. residents traveling the world can use their AmForward.com address to have U.S. online orders forwarded to their place of residence overseas.

What's the address? Is it an email address?

This address is not a mailbox address.

Your address will be a real street address in a format similar to this:

John Smith
1234 Somename St, A012
Clackamas, OR 97015

You will receive a unique delivery number similar to "A012" in the example address, which uniquely identifies your packages and mail. You can receive any packages and mail through any courier, such as FedEx, UPS, DHL, and the United States Postal Service (USPS).

Will AmForward accept shipments from businesses and individuals?

Yes, we will accept shipments from any business or individual to your AmForward.com address from any carrier.

What types of packages/mail can I receive in my inbox?

You can receive almost any package (or mail if you have an active subscription plan) as long as it is sent via the United States Postal Service (USPS), UPS, FedEx, DHL, and other couriers. We will not accept any Cash on Delivery (COD) deliveries on your behalf.

What is the size of my inbox?

There are no specific physical size limits or restrictions on the number of packages and mail you can receive, as long as the number of packages stored remains within reason. However, the maximum size limit for packages is Length + Girth (Length + 2 (Width + Height)) must be less than 355 cm (140 inches) in order for us to be able to forward your package through one of our couriers.

We are unable to accept and process packages that require handling equipment other than carts or trolleys.

How do I know when my package has arrived in my inbox?

As soon as your package enters our system, a notification email will be sent to your email address.

How long does it take for AmForward to update the delivery information in my inbox?

We enter shipments into our system each day as they are received from all carriers. We strive to record all shipments received by 5:30 pm on the day of delivery.

How long can I store my items at the AmForward.com warehouse's US address?

If you have a subscription account with us, we will store your packages, mail or magazines for free for up to 60 days. If you use our pay-per-use plan, we will store your packages for free for 30 days. After that, we will charge for storage. For more information on free storage limits and storage fees, please see our services and prices.

Summarize

AmForward is a trusted U.S. package forwarding company with transparent pricing and a variety of services to help you easily enjoy U.S. online shopping.