savostore

What is Savo Store

Savo Store is an African e-commerce and procurement platform designed to allow Africans to directly purchase a wide range of goods available in the United States.

Through the platform, customers can purchase products sold by any major US retailer, such as Amazon, Walmart and Macy's, as well as products from small and medium-sized specialty stores across the U.S. Savo Store provides African consumers and businesses with direct access to more than 600 million products on the US market.

Savo Store's website enables African consumers to easily and conveniently place orders and pay securely. Savo Store then obtains the products from the respective merchants and delivers them directly to the customer's home. Customers can also choose to pick up their products from one of Savo Store's many local pickup locations. By providing an end-to-end service, Savo Store saves customers from the hassles of shopping in American online stores while in Africa.

Currently available in Kenya, East Africa’s largest economy and one of the fastest growing middle-class populations in the world, Savo Store’s growth plans include expanding its services to other countries on the continent.

Cost structure of using Savo Store

Weekly air freight to Kenya

• Shipping fee: $15/KG

• Including all customs clearance costs

• Delivery: 7-15 working days after departure

• Departure time: Every Wednesday

• Deadline: Monday before 11am

• Free Insurance

• Responsive tracking and communication

Monthly sea shipment to Kenya

• Shipping cost: $30/cubic foot

• Including all customs clearance costs

• Delivery within 60 to 90 days

• Departure: The last Wednesday of every month

• Deadline: The third Wednesday of each month

• Free Insurance

• Responsive tracking and communication

Which countries does Savo Store ship to?

Countries where Savo Store delivers

Kenya

Savo Store supports express delivery services

By sea, by air, by DHL, by FedEx, by UPS, by TNT

Which countries' products can be purchased from Savo Store?

Countries where Savo Store is available for purchase

USA

Savo Store supports shopping platforms

Buy any product from any store in the US

Payment methods supported by Savo Store

Visa, Mastercard, American Express, Discover

Frequently Asked Questions (FAQ) about using Savo Store

Can Savo Store consolidate packages before shipping?

Yes. If Savo Store receives multiple packages for you from different suppliers, they will be consolidated whenever possible to reduce your shipping costs.

What are the operating hours for Savo Store's US warehouses?

Savo Store's US warehouse is open Monday through Friday from 9am to 5pm. Savo Store's US warehouse is closed on weekends.

How does Savo Store bill for its purchasing and shipping services?

Using Savo Store's Buy and Ship service, Savo Store can purchase items for you from the United States and ship them to you. Here are the charges you will see on your Buy and Ship invoice: Items

Cost This is the total cost of the item you wish to purchase. It is paid directly to the seller of the item you wish to purchase. Total Service Cost: This is the fee paid to Savo Store for processing and facilitating this service. It is charged at 18% of the item cost. This fee also covers full insurance for the duration of your order's shipment from Savo Store's US office to our Nairobi office. Total Shipping Cost: This is the total shipping cost of your order from Savo Store's US office to our Nairobi office. The total shipping amount quoted is final unless otherwise stated. VAT (16%): All items sold in Kenya are subject to 16% VAT. VAT is calculated as a percentage of the Total Service Cost + Total Shipping Cost charged by Savo Store. Domestic Shipping in the US: This item may appear on your invoice if the seller of the item you wish to purchase charges domestic shipping within the US to deliver the item to Savo Store's US warehouse. Order Total: This is the sum of all the above line items. This is the total amount payable for your order. For orders valued at KES 100,000 or more, you can pay 50% when you place your order and the final 50% when your order arrives in Kenya. The best way to determine your total cost is to request a quote from Savo Store. Click here to request a quote for the order you would like to place with Savo Store.

How long will it take for me to receive my order?

Once your shipments arrive at Savo Store's US address, they will be shipped with the next shipment scheduled to Kenya. Savo Store ships from its US office every Wednesday and arrives in Nairobi 7-15 business days later (excluding weekends). Please note that time-sensitive items or items for special events such as weddings and birthdays should always be ordered in advance. This is true for any logistics agent, as sometimes delays do occur due to uncontrollable circumstances such as bad weather, increased volume (such as around holidays), or inefficient ports of entry.

How do I know my order has arrived in Kenya?

Once your order arrives in Kenya, you will receive an email from Savo Store notifying you that your order has arrived. A customer service representative from the local Savo Store office will also contact you to arrange for pickup or delivery.

How will I receive my order?

A customer service representative from Savo Store's local office in Nairobi will contact you to arrange for pickup or delivery. Delivery will incur an additional charge. All orders shipped to locations outside of Nairobi will be delivered to your destination via courier service at an additional cost. Savo Store is able to deliver to Mombasa, Nakuru, Kisumu, Eldoret, Nyeri, Meru and many other towns in Kenya. If there are any questions regarding pickup and delivery, please contact Customer Service by clicking on Contact Savo Store above. If you have an order ID number, please be sure to include your order ID number in the email.

Summarize

Savo Store is an African e-commerce platform that allows African customers to purchase American products directly. The platform supports the purchase of goods from large retailers such as Amazon and Walmart, as well as small and medium-sized specialty stores across the United States, providing end-to-end services and eliminating the hassle of shopping in American online stores.

Currently, Savo Store is only available in Kenya, with weekly air shipments and monthly sea shipments, and supports payment methods such as Visa and Mastercard.

Savo Store's main expenses include the cost of goods, service fees, transportation costs and VAT. Air freight services are shipped from the United States every Wednesday and arrive in Kenya within 7-15 working days; ocean freight services are shipped on the last Wednesday of each month and arrive in Kenya within 60-90 days.

Savo Store supports package consolidation and offers free insurance and responsive tracking services.