Parcelfromchina

What is Parcel From China

Parcel from China (PFC Express) is a service created to provide you with the best end-to-end order fulfillment solutions from China.

PFC focuses on the specific needs of e-commerce sellers and provides a variety of services, including: dedicated fulfillment centers, fast and efficient multi-channel shipping options, global Amazon FBA shipping services, warehouse management system (WMS), China virtual address, custom branding and kitting, and other customized services.

Cost composition of using Parcel From China

PFC’s dropshipping services include receiving products from different suppliers, repackaging, product consolidation, unpacking, labeling, etc.

There is no storage, every time PFC receives a product/package, PFC will ship it out after processing.

The standard price is $4/order, including bubble envelope/polybag packaging if required, plus $2 for each additional packaging if multiple products/packages need to be combined.

Which countries does Parcel From China support shipping to?

Countries where Parcel From China can deliver

Parcel From China supports most common international shipping methods such as DHL, EMS, China Post, UPS and ordinary sea freight, so Parcel From China supports delivery to most countries

Parcel From China supports express delivery services

Which countries does Parcel From China support?

Countries that can be purchased from Parcel From China

The countries supported by the cash on delivery service are mainly Hong Kong, Taiwan, Southeast Asia including Malaysia, Singapore, Thailand, Indonesia, the Philippines, Vietnam, and the Middle Eastern countries of the United Arab Emirates and South Africa.

Shopping platforms that support purchases from Parcel From China

PFC can help you buy products from Taobao or Alibaba, and can also help communicate with sellers, and PFC charges 6%-10% as commission.

Payment methods supported by Parcel From China

Currently, PFC supports the following ways to top up your account balance:

1. Alibaba Trade Assurance

2. Alipay

3. WeChat Pay

4. Payoneer

5. World No.1

6. Bank transfer (CITIBANK NA, China Merchants Bank, China Construction Bank)

Please contact your account manager for more details. As it usually takes time for international payment methods to transfer funds to PFC's account, please arrange payment in advance to avoid delays in order processing due to insufficient account balance.

notes:

1. Please note your customer ID when making payment and send a screenshot of the successful payment to your account manager.

2. PFC will deposit the actual amount received into your account. Generally, it is the amount you sent minus the platform fee.

3. If you send money in USD/EUR or other currencies, then PFC will convert it into RMB and deposit it into your account.

Frequently Asked Questions (FAQ) about using Parcel From China

What is PFC's incoming goods processing time?

After receiving your new inventory, PFC will verify the contents and quantity according to the packing list. They should also match the ASN (Advance Shipping Notice) you created in the PFC system. PFC will do basic quality control or visual inspection, put the product on the shelf and update the inventory. Once completed, the new inventory can be shipped. Generally, if there is no problem and there are not many SKUs or a small quantity at a time, PFC will process it within one day. If it is more than 100 SKUs/5000 pieces and needs to be shipped as soon as possible, please notify PFC 3 days in advance so that PFC can arrange more personnel to handle it.

How can my customers track their orders?

Three ways for customers to track their orders:

The first is PFC’s tracking API, which enables you to display tracking information on your website to your customers;

The second is to let them track the package themselves through the tracking number provided and the official website of the carrier;

The third one is the tracking link you sent PFC http://www.pfcexpress.com/Manage/WebManage/Inquire.aspx?txtID=No

Or add a professional tracking link www.17track.net to your online store FAQ so your customers can track their packages.

What is the order fulfillment turnaround time?

PFC sends out all prepared packages early in the morning from Friday to Saturday. The cut-off time is 16:00 in the afternoon. On Sunday, the fastest turnaround time is 17 hours. During statutory holidays, the turnaround time will be doubled by the number of holidays. For example, "Labor Day" is 1 day, and the turnaround time will be extended by 2 days. "National Day" is a 3-day holiday, and the turnaround time will be extended by 6 days. The Spring Festival may be closed for about a week, and the turnaround time will be extended by more than a week because most couriers, freight forwarders, post offices and customs are closed during this important Chinese holiday.

What types of services does PFC have?

PFC provides a variety of services and we believe that it can meet your different needs in the supply chain.

1. Warehouse fulfillment services include receiving, storage, picking and packing.

2. China Post global shipping services, major international express services, our own dedicated lines, FBA dedicated lines, freight forwarding services, air transport, and sea freight forwarding services.

3. Dropshipping assistance includes repackaging, consolidation, labeling, assembly, etc.

4. Additional services: supporting services, brand promotion, online store integration, cash on delivery.

5. Product procurement.

Summarize

Parcel From China focuses on the specific needs of e-commerce sellers, providing a variety of services, including: dedicated fulfillment centers, fast and efficient multi-channel shipping options, global Amazon FBA shipping services, warehouse management systems (WMS), China virtual addresses, custom branding and kitting, and other customized services. Our services and systems have been developed through collaboration with clients in multiple markets. We are experts in delivering results for crowdfunding campaigns, Amazon and eBay sellers, Shopify store owners, and other platform store owners.

We look forward to helping you grow and develop your business into the future.