greetbuy

What is Greetbuy

Greetbuy is a platform that provides one-stop purchasing services. Its main services include:

• Taobao Purchasing and 1688 Purchasing: Greetbuy can purchase products from Taobao or 1688.com on your behalf and ship them to you.

• Product Sourcing: Greetbuy helps you find products/factories, get competitive prices, and provides complete import processes such as quality control, customized packaging, free warehouse storage, and shipping.

• Quality Inspection: When your goods arrive at Greetbuy's warehouse, Greetbuy will inspect your products free of charge to ensure that you receive satisfactory products.

• Amazon FBA: Greetbuy can help you ship items to your Amazon FBA warehouse and ensure that the inspection, packaging, and labeling meet FBA standards.

• Free storage: You can wait for all products to arrive at Greetbuy's warehouse before shipping them together. Greetbuy provides up to 180 days of free storage for your products.

• Ship for me: Greetbuy has extensive international logistics routes, providing door-to-door shipping services to more than 200 countries, including sea, air, and rail.

In addition, Greetbuy also supports you to purchase goods on large Chinese e-commerce platforms such as Taobao.com, 1688.com, Tmall.com, JD.com, Pinduoduo.com, etc. Greetbuy's product sourcing service has served more than 10,000 overseas users and more than 3,000 importers and Amazon FBA/Shopify sellers. If you have any questions about purchasing Chinese goods, Greetbuy's help center can help. In general, Greetbuy provides a one-stop sourcing service for global users, including Chinese product sourcing, finding suppliers/factories, product quality inspection, photography, customized packaging, 180 days of free storage, international logistics and distribution, and after-sales service.

Cost structure of using Greetbuy

The fees for using Greetbuy mainly include the following:

• Product purchase fee: The fee you need to pay when you place an order to purchase products on Greetbuy.

• International Shipping Fees: Greetbuy will charge international shipping fees based on the estimated weight of your package. If the actual weight is significantly different from the estimated weight, the system will automatically refund the excess shipping fee or require payment of the insufficient shipping fee.

• Service fee: Greetbuy's service fee is 0, the price is open and transparent, and we do not make a profit from the price difference.

In addition, Greetbuy also provides some free services:

• Quality Inspection: When your goods arrive at Greetbuy's warehouse, Greetbuy will inspect the quality of the goods for you free of charge.

• Storage: You can wait for all the goods to arrive at the warehouse before shipping them together. Greetbuy provides up to 180 days of free storage for your goods.

In general, Greetbuy's fees mainly include product purchase fees and international shipping fees, and Greetbuy's service fee is 0, and the price is open and transparent. If you have any questions about the fees, you can contact Greetbuy's customer service.

Which countries does Greetbuy support shipping to?

Countries that Greetbuy supports delivery to

Greetbuy provides a wide range of international logistics routes and can provide door-to-door shipping services to more than 200 countries.

Greetbuy supports express delivery services

Greetbuy supports multiple shipping methods, including:

• Sea transportation: suitable for large quantities and heavy goods, with longer transportation time but lower cost.

• Air transport: suitable for small quantities and lighter goods, with shorter transportation time but higher cost.

• Railway: Suitable for medium-volume and heavy goods, with transportation time and cost between sea and air transport.

Greetbuy's international logistics routes cover more than 200 countries, providing door-to-door transportation services. The specific transportation method and cost may vary depending on the weight, volume, and destination of your package. If you have any questions about transportation methods or express delivery methods, you can contact Greetbuy's customer service. Greetbuy will respond to your questions as soon as possible.

Which countries does Greetbuy support purchasing products from?

Countries where Greetbuy supports purchases

Greetbuy mainly helps global users buy Chinese products. Whether you want to buy products from large Chinese e-commerce platforms such as Taobao.com, 1688.com, Tmall.com, JD.com, Pinduoduo.com, or find Chinese suppliers/factories to produce products, Greetbuy can provide you with a complete product procurement solution.

Greetbuy supports shopping platforms

Greetbuy is a website that provides a one-stop shopping solution that helps global users purchase products on Chinese e-commerce platforms. These platforms include:

• Taobao.com

• Alibaba (1688.com)

• Tmall.com

• JD.com

• Pinduoduo (Pinduoduo.com)

Greetbuy not only helps users buy goods on these platforms, but also provides a series of services such as product procurement, quality inspection, packaging, transportation, etc. In addition, Greetbuy also provides free warehousing services, which can provide up to 180 days of free storage for your products. This means that you can wait for all products to arrive at Greetbuy's warehouse before shipping them together. So, no matter what kind of goods you want to buy from Chinese e-commerce platforms such as Taobao, 1688, Tmall, JD.com, Pinduoduo, etc., Greetbuy can provide you with a complete product procurement solution.

Payment methods supported by Greetbuy

Greetbuy supports the following payment methods:

1. XTransfer top-up: You can transfer money to Greetbuy's bank account through XTransfer, supporting multiple currencies such as USD, EUR, GBP, CAD, AUD, etc.

2. Bank transfer remittance: If your remittance bank is outside China, you can choose this remittance method.

Please note that in order to effectively resolve your issue, please provide the relevant order number or your user name when remitting money.

Frequently Asked Questions (FAQ) about using Greetbuy

How much does Greetbuy's purchasing service cost?

Total cost of purchasing service = product cost + purchasing service rate + international shipping fee + customs clearance fee

Product cost = product price + domestic shipping cost (from seller to Greetbuy warehouse)

Purchasing service fee rate: Different membership levels enjoy different purchasing service fee rates. The higher the membership level, the lower the purchasing fee (see membership level and purchasing service fee rate).

International shipping costs: calculated based on weight, mode of transport, and destination (logistics shipping cost query)

Customs Fees: The customs fee for a package is generally RMB 8.00 (depending on the mode of transportation).

Value-added service: If you have special needs such as compressing packaging, changing OPP bags, removing tags, etc., please use the value-added service.

Note: Users can choose to purchase value-added services according to their needs.

When will the overcharged shipping fee be refunded?

When the estimated weight of the package exceeds the forwarding weight compared to the actual weight, the system will automatically refund your account balance within 1-3 working days after the package is delivered.

What are the benefits of combined shipping?

With package consolidation, Greetbuy will provide first-class packaging services. Plus, you can save a lot on international shipping costs!

Standard EMS delivery. Shipping fee to Singapore: first weight (500g) 17.69 USD, additional weight 5.07 USD/500g, customs clearance fee 1 USD.

Assume you have 3 packages weighing 700g, 1,100g, and 1,600g:

1. If sent separately, the total shipping cost is $86.49

Total international shipping cost = ($17.69 + $5.07 + $1) + ($17.69 + $5.07 * 2 + $1) + ($17.69 + $5.07 * 3 + $1) = $86.49

23.76+28.83++33.9

2. If combined shipping, total shipping cost is $49.11

Total weight: 700g + 1100g + 1600g = 3400g

Total international shipping = $17.69 + $5.07 * 6 + $1 = $49.11

3. See? This way you can save $37.38 ($86.49 - $49.11 = $37.38) on international shipping!

4. Taking the package forwarding service as an example, the freight is calculated through the "Freight Estimate", which is simple and easy to understand.

How to enjoy VIP privileges?

Current VIP privileges include:

1. Order coupons

2. Points can be used to deduct order fees

3. Exclusive shipping discounts

4. Points can be used to deduct shipping costs

When can I enjoy VIP privileges?

1. When placing an order, you can use order coupons and points to offset the order fee.

2. You can enjoy exclusive shipping discounts and use points to deduct shipping costs when settling international shipping costs.

The system will automatically calculate the shipping discount you can get based on your VIP level.

What should I do if there is a problem with fragile items?

If you purchase fragile items (such as glass, ceramics, etc.) through Greetbuy, in view of the existing rules of logistics providers for the transportation of such items, Greetbuy only guarantees that they are intact before transportation.

However, any losses caused by damage to fragile items (as determined by the logistics provider) during transportation shall be borne by the user.

How long can the purchased goods be kept in the Greetbuy warehouse?

The order storage period is 180 days (about 6 months), calculated from the order status "in storage". The free storage period of the item is 180 days. After the free storage period, Greetbuy will charge you a storage fee of 0.1 yuan per DI per day. If you still do not submit the parcel delivery order after 150 days, Greetbuy will send you a reminder. If you still do not submit the parcel delivery order or do not provide feedback after 180 days, the item will be automatically deemed abandoned and treated as overdue (at this time, the ownership of the item belongs to Greetbuy).

Detailed rules:

1. During the storage period, Greetbuy is responsible for the storage of the goods and bears corresponding responsibilities except for the shelf life of the goods (e.g. the shelf life of perishable goods is only 1 month).

2. There will be no further reminders or notifications for overdue items.

To ensure that your items are not overdue, please submit the parcel delivery form within the storage period. Thank you for your cooperation and understanding!

What should I do if the purchased goods are overdue in Greetbuy warehouse?

Currently, Greetbuy provides 180 days of free storage for all ordinary warehouse goods purchased on behalf of others and forwarded. It is calculated based on the "inventory" order status. If the parcel delivery order is not submitted or no feedback is given after 180 days, the item will be automatically considered abandoned and treated as overdue.

If your order has been stored in Greetbuy warehouse for nearly 180 days, but you want to wait for other goods to arrive at the warehouse before submitting the parcel delivery order, you can purchase the [Extended Storage Period] service to prevent the goods from being destroyed due to the storage period exceeding 180 days.

Summarize

Greetbuy is a global shopping platform that focuses on helping global users purchase goods on Chinese e-commerce platforms. These platforms include Taobao, Alibaba, Tmall, JD.com, and Pinduoduo. Greetbuy provides a one-stop shopping solution, including product procurement, quality inspection, packaging, and transportation services. In addition, Greetbuy also provides free warehousing services for up to 180 days, and users can wait for all products to arrive at the warehouse before shipping them together. In terms of payment methods, Greetbuy supports XTransfer recharge and bank transfer remittance, and supports multiple currencies, including US dollars, euros, pounds, Canadian dollars, and Australian dollars. In general, no matter what kind of goods users want to buy from which Chinese e-commerce platform, Greetbuy can provide users with a complete product procurement solution.