42agent

What is 42agent

42agent is a cross-border startup founded in 2011 and located in Beijing, China. 42agent helps global customers buy goods from China, mainly providing 1 core service. Purchasing agent is a classic purchasing agent service that helps you buy goods from e-commerce websites such as Taobao, 1688, and JD.com.

The classic 6 steps to Shop For Me

★ Step 1 Submit product link

Select the product you want from Taobao or any other Chinese online store, then copy and paste the product URL to place the order on Quick Order.

Note: You cannot pay immediately after placing an order. You can go back to check your order processing status or wait for the confirmation email to access your payment page.

★ Step 2 Wait for 42agent to confirm the item status

42agent will check with the seller whether your item is available and will email you as soon as possible. If available, will confirm with you to request the first payment.

Down payment = product cost + domestic shipping fee + service fee Service fee = (product cost + domestic shipping fee) * 8%

Visit the pricing page for a detailed description of service costs.

★ Step 3 Make your first payment

Once your first payment is completed, 42agent will purchase the goods from Taobao sellers. Usually the products will arrive at 42agent's warehouse within 2-5 days.

★ Step 4 Wait for 42agent to purchase and package the items

42agent will carefully check the item quality, take photos and send you an email to request the second payment (international shipping fee).

★ Step 5 Make the second payment

After the second payment is completed, 42agent will ship your package within 12 hours and update the tracking number in your order.

Second payment = international shipping

★ Step 6 Wait for delivery

Your item will be delivered to your doorstep in 5-7 days. In any case, international shipping time depends on the shipping method you use and where the package is being sent.

Cost structure of using 42agent

42agent helps you buy quality products from China and only charges you the service fees you can afford. You can understand all the costs of the entire shopping process on the 42agent website before payment. 42agent guarantees you 100% no hidden fees. The following table shows the charges for three basic services. A detailed description of the fees for each service is included at the end of the table.

Purchasing service fee

Shop For Me includes two payments. The first payment includes three fees: item cost, item domestic shipping fee, and 42agent service fee. The service fee is 8% of the item cost plus domestic shipping fee, and the minimum service fee is RMB 30.

42agent aims to help all customers buy what they want. 42agent can do it according to your requirements, so that you have a pleasant shopping experience. Sometimes the customer's requirements are more complicated and may take a long time to process. In this case, 42agent also provides some paid value-added services:

• Repeatedly merge and split orders

• Bulk removal of packaging materials or special packaging requirements

• Product details photo value-added service fee

Repeatedly combine, merge and split orders

After the combined order is completed, the customer requests to cancel the combination and repack the goods. If the order is less than 10 pieces and less than 10KG, 42agent can do it for you twice for free. The third repacking of the items:

After merging the orders, the customer requests to pick up the specified items: an additional service fee of RMB 5 will be added for each item .

Bulk removal of packaging materials or special packaging requirements

Value-added service fee for postcard and photo album orders:

1. Customers request to remove posters from the original tube and put more posters in the same tube: additional service fee of 2 yuan per item .

2. Customers need to open the album and take out only the cards inside: an additional service fee of 2 yuan per item will be charged .

Why the extra charge?

Posters are usually in individual tubes, and when customers require folded posters, 42agent needs to open each tube one by one and then fold them one by one. Similar to photo albums, when customers require only photo cards to be kept in the album, they need to be opened one by one and all the photo cards need to be taken out one by one. These requirements add some extra work and take some time to carry out, so an additional service fee will be charged.

Product details photo value-added service fee

Customers are required to provide detailed pictures of each item (except uploaded pictures). No additional service fee will be charged for less than 3 items, but a value-added service fee of RMB 5 will be charged for each item exceeding 3 items.

Order Pricing Example

To better understand the details of how your Shop For Me orders are charged, the following examples may help.

A customer from France places an order with 42agent and pays in USD via PayPal . Assume the item cost is 450 RMB, domestic delivery fee is 50 RMB, and the service fee is:

(450 + 50) * 0.08 = 40 yuan

The first payment in USD will be based on the current exchange rate of 1 RMB = 0.153 USD ( the exchange rate is always changing, here we assume 1 RMB = 0.153 USD ):

450 + 50 + 40 = 540 RMB / 82.62 USD

If paying via PayPal, a PayPal fee of 4.4% + $0.3 will be added , which will be charged by PayPal. The actual amount you pay will be:

82.62 * 1.044 + 0.3 = 86.56 USD

If the order is paid by other payment methods, no PayPal fees will be incurred, so you will actually need to pay 540 RMB / 82.62 USD.

For international shipping , this is the second payment for the order. Assuming his package weight is: 2000G, the EMS shipping fee to France for the first 500G is 280 yuan, and the next 500G is 75 yuan. Therefore, the standard fee of EMS is 505 yuan.

But 42agent has a big discount on EMS fees, 40% discount for parcel weight less than 5000g, 45% discount for parcel weight over 5000g. So the final discounted EMS fee is only 303 RMB/46.36 USD. You can refer to 42agent's online shipping calculator .

Discounted EMS fee 303 RMB/46.36 USD

If you pay via PayPal, 4.4% + $0.3 will be added, which will be charged by PayPal, and the actual amount you pay will be:

46.36 * 1.044 + 0.3 = 48.7 USD

If the order is paid by other payment methods, no PayPal fees will be incurred, so you will actually need to pay 303 RMB/46.36 USD.

If you wish to purchase insurance , the additional costs are:

(540 + 303) * 0.05 = 42.15 RMB / 6.45 USD (this is optional)

If paid via PayPal, the premium is $7.03.

total cost

The total cost (excluding insurance) via PayPal is $86.56 + $48.7 = $135.26.

The total cost (including insurance) via PayPal is $86.56 + 48.7 + 7.03 = $142.29.

Total cost through other payment methods (not including insurance) is $82.62 + 46.36 = $128.98.

Total cost through other payment methods plus insurance is $82.62 + 46.36 + 6.45 = $135.43.

Which countries does 42agent support shipping to?

Countries that 42agent supports delivery to

42agent helps global customers purchase goods from China. Since it supports most common international freight methods such as DHL, EMS, and air freight, 42agent supports delivery to countries around the world.

42agent supports express delivery services

42agent does international business. Sometimes we wish international shipping was as simple as a pipe, 42agent pushes the box to one end and you receive it at the other end.

But the reality is much more complicated. Sometimes you may have to consider a lot before choosing the right shipping method, including shipping costs, delivery time, weight limits, restricted items, tariffs, package mandatory returns, etc. Don't know how to choose a shipping method? Don't worry, we're always at your service.

42agent provides a variety of international shipping methods:

China EMS - the most cost-effective international delivery method

China EMS is a highly recommended shipping method because of its advantages of being fast, safe and reliable. You can get up to 40% discount on official EMS shipping rates. It usually takes 5-7 working days to reach most countries in Asia, Europe and America, and 10-15 working days to reach Russia. During holidays, delivery time will be longer than usual and varies from country to country.

Parcel post – cheap but slow

★ e-Post (e-Package)

ePacket is a good option for small packages less than 2 kg (4.41 lbs). It is the cheapest shipping method for small packages and is usually as fast as EMS. In most cases, delivery time is about 3-20 days.

★China Airlines

AIR from China is slower and cheaper than EMS from China. If you can't use Singapore Air Mail because the weight is over 2kg (4.41lbs) and you want cheaper shipping, then you can choose AIR from China. What about the speed you may ask? Well... it's hard to say. Before discussing in detail, this picture will help a lot.

Will

SAL stands for Surface Air Lift. Having a headache? Try reading it as: Sea, Air, Lands. That will make it easier to understand.

★Singapore Airlines Small Package

Singapore Airmail is the second cheapest way to ship small parcels. The weight limit is 2 kg (4.41 lbs), and the sum of length, width and height cannot exceed 90 cm. However, the delivery time is slightly longer, generally taking 15-40 days to reach the destination. The parcel return process (returning from overseas) also takes a long time, sometimes up to a year.

Business Express – Expensive but Fast

★DHL Express

DHL (Beijing DHL) is faster than Hong Kong DHL, but also more expensive than Hong Kong DHL. If you are very anxious to receive the package and don't care about the money, then you can try using DHL. The delivery time is about 2-5 days.

★DHL Hong Kong

Hong Kong DHL is more expensive than EMS most of the time, but it is faster and more stable. It usually takes about 3-7 days to deliver. If you have some important items to ship, or you want to receive the package before a clearly specified time, DHL is a good choice.

Please note: DHL has volumetric weight, that is, if the volumetric weight is heavier than the actual weight, DHL will charge you for the heavier weight. For example, if you have a package that actually weighs 6 kg (12.23 lbs) but the volume is 9.5 kg (20.94 lbs), DHL will charge you for 9.5 kg (20.94 lbs). The volumetric weight calculation formula is: length*width*height/5000.

★FedEx

Fedex is a commercial express with fast delivery speed, usually takes about 3-5 days to deliver. There are certain restrictions on some countries, you can also consult 42agent in advance.

Aramex

Aramex is fast and the shipping cost is lower than EMS and DHL to Middle Eastern countries. But the security check is very strict, and some countries require a series of documents for import. If you want to try it, you can consult 42agent in advance.

Countries served by Aramex:

United Arab Emirates, Kuwait, Saudi Arabia, Turkey, Egypt, Israel, Sri Lanka, South Africa, Bahrain, Iran, Iraq, Oman, Qatar, Cyprus, Jordan, Lebanon, Syria, Yemen, India, Bangladesh, Pakistan, Kenya, Botswana, Swaziland, Uganda, Tanzania, Lesotho, Burundi, Rwanda, Sudan, Seychelles, Zambia, Algeria, Libya, Zimbabwe, Ethiopia, Mozambique, Madagascar, Mauritius, Morocco, Namibia.

Which countries does 42agent support purchasing products from?

Countries that 42agent supports purchasing

42agent is a website that specializes in purchasing Chinese products for buyers, so the only country it supports is China.

42agent supports shopping platforms

42agent supports purchases from the following platforms in China:

• Taobao (Taobao.com)

• Alibaba (1688.com)

• Tmall (tmall.com)

• JD.com

Payment methods supported by SuperBuy

42agent supports the following payment methods:

• PayPal

• Bank Transfer

• 42agent account

• TransferWise (Wise)

Comparison of various payment methods

Free transactions only means that you will not be charged any transaction fees, but it does not mean that your bank will not charge transaction fees.

Payment Additional Information

Most international remittance methods are complex and almost all of the issues you encounter can be resolved by contacting your local bank or service outlet. Thank you for your patience.

Some money transfer methods require you to provide more information about the recipient to prevent international money laundering or illegal transfers. If necessary, save the recipient's address, postal code, and phone number.

FAQ about using 42agent

What products can't 42agent buy for you?

42agent can help you purchase or ship most Taobao items, except for the following items.

• Goods the export of which is prohibited by Chinese law.

• Goods that are prohibited from being sent or received via international express delivery include:

• Liquid: such as lotion, wig care solution

• Battery items: such as mobile phones, computers, and shiny cosplay props with built-in batteries

• Magnetic objects

• power bank

• Gun-shaped objects, even if they are just toys

• Built-in motor products

• Large objects with a side length of more than 120 cm. For example, furniture or a long sword.

• Toxic Chemicals

• Infectious substances

• Gasoline, diesel or other fuel

• Self-balancing board (hoverboard)

• Any unidentifiable material, substance or chemical

• Tear gas, mace and pepper spray

• Living or dead animals or insects

• Gambling equipment and accessories

• food

• Your local customs may prohibit private purchases of goods from abroad, such as certain foods. When purchasing more specific goods, you need to understand the local customs policy in advance.

• Goods that infringe intellectual property rights include counterfeit clothing, shoes and hats, software, games and other virtual products, and other goods that lack brand authorization.

• Items that are not suitable for international shipping, such as fragile items like ceramics.

• Goods that require wooden frames for transport, such as large lamps. Because sellers usually cannot provide proof of fragrance inside the wooden frame.

• Adult Products.

Because 42agent has a large number of customers who purchase pre-ordered products from Taobao, especially pre-ordered products with a long customization period like Cosplay, as well as products from Xianyu. Below are some common scenarios where you may not be able to purchase for your reference.

International Package Tracking Tips

42agent always ships within 12 hours after you pay the shipping fee, except weekends, and you can track it online. Most shipping methods can be tracked at https://www.17track.net/en . 17TRACK is a global package tracking platform. Most shipping methods can be tracked here, and it supports 15 languages. It is a very useful tracking tool.

The arrival time is on weekdays , and some delivery outlets are closed on weekends.

As you can see from the shipping method table above, sometimes the package arrives faster than expected, but sometimes it is painfully slow, leaving you in despair. If your package is delayed during international shipping, don't panic. The following is 42agent's tracking experience, I hope it will be helpful to you. Good luck with your package.

Why do I only see USD amounts on my payment page?

Most of 42agent's customers pay in USD, so USD is displayed by default. If you pay by bank transfer, you can use other currencies. You can use 42agent's exchange rate calculator to convert your payment to any currency, or send an email to 42agent for help.

Please note that 42agent's exchange rates are different to the live rates you'll find through sources such as Google - see the next FAQ. You should always use 42agent's exchange rate calculator to calculate the amount you'll need to pay.

Can I wait until the exchange rate is in my favor before paying?

If it is your first payment, 42agent recommends that you pay as soon as possible, because the seller's inventory is always changing. If it is international shipping, you can wait longer, and 42agent can store it for you for free for 6 months - but international shipping also changes, and the price may increase or decrease while you wait. This uncertainty is still disgusting, so 42agent still recommends that you pay as soon as possible.

Summarize

42Agent is a shopping service widely used by Lolita (a fashion style) users to get goods from the Chinese online shopping platform Taobao. They only charge **8% commission, compared to 10%** or higher for other similar services. In addition, their service quality is also highly praised. 42Agent can not only help you buy goods, but also communicate with Chinese sellers in Chinese, place orders for goods, cross-border transfer and transport them to your designated location through express delivery in your country. When your goods are transported to the 42Agent transfer warehouse, they will also check the quality of the goods for you, and then provide you with subsequent cross-border transportation, customs declaration and final express delivery services when everything is ready. In short, 42Agent is a trustworthy and efficient purchasing platform.